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last november we ordered a quilt for another comapny and never go it ...this is why we are a little wary of ordering from you...where are you?

asked by Geoff M. on 4/3/19

3 Answers
They are NOT in Japan. They are manufactured in China - and if you need to return it, you get to send it to: T1 4F 11, Rakez Amenity Centre, Al Hamra Industrial Zone Fz Ras Al Khaimah, United Arab Emirates, 31291 AE
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The quilts are manufactured in China and shipped from China. The online store is just a drop-shipping outfit, with no accountability for whether or not you get your items.
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I sent them an email & heard back quicker than expected. They say they're in Japan.
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