JAP Cozy
Questions & Answers

last november we ordered a quilt for another comapny and never go it ...this is why we are a little wary of ordering from you...where are you?

Asked by Geoff M. on 4/3/2019

3 Answers
AnnMarie W.5/17/2019

They are NOT in Japan. They are manufactured in China - and if you need to return it, you get to send it to: T1 4F 11, Rakez Amenity Centre, Al Hamra Industrial Zone Fz Ras Al Khaimah, United Arab Emirates, 31291 AE
Gary Z.4/16/2019

The quilts are manufactured in China and shipped from China. The online store is just a drop-shipping outfit, with no accountability for whether or not you get your items.
Kathy J.4/7/2019

I sent them an email & heard back quicker than expected. They say they're in Japan.

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