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Here’s what consumers have asked with answers from iHerb staff and previous consumers.
Dear Valued Customer, We thank you for your inquiry. Unfortunately, we are unable to provide that information simply because we don't make that decision nor receive any of those funds. We recommend contacting the local customs office with such questions as they should be the ones who decide how much based on several factors beyond our knowledge. Please reach out to appsupport@iherb.com with your order number and we can see what we are able to look up in our system. We thank you for shopping with us and wish you nothing but the best.
Dear Valued Customer, Unfortunately, we cannot accept home phone numbers due to security concerns. Home phone numbers can be replicated much more easily and cell # numbers offer more issues for criminals trying to conduct cyber crime. Unfortunately, we cannot delve too much into the difference and benefits as that would defeat the purpose of the security measure. However, customers can place orders by logging in using their Facebook and/or Google accounts. We wish you and your loved ones the best of health during these times!
Dear Valued Customer, All of our products are 100% authentic and purchased from the manufacturer directly. We do this to avoid any issues in quality and we even provide contact information for each manufacturer so you can contact them yourself and don't have to take our word for it! We hope you decide to try the amazing products we offer at unmatched prices!
Indian Customs do require you to pay customs fees and taxes which can be pretty high. Since laws change so quickly with customs, it would be a good idea to check with customs to see the latest requirements and fees. Most packages get delivered to India with in 5 to 7 business days. Global Mail has the possibility to also get assessed customs fees. However, because it uses postal clearance instead of express clearance like DHL International Shipping it is less likely to get assessed duties and taxes as well as additional charges.
: Indian Customs do require you to pay customs fees and taxes which can be pretty high. Since laws change so quickly with customs, it would be a good idea to check with customs to see the latest requirements and fees. Most packages get delivered to India with in 5 to 7 business days. Global Mail has the possibility to also get assessed customs fees. However, because it uses postal clearance instead of express clearance like DHL International Shipping it is less likely to get assessed duties and taxes as well as additional charges.
