iHerb
Questions & Answers

that sounds logical except I offered to give every single person and there were 4 of them, my HOME NUMBER and you refused to do business with me. WHY?

Asked by Irene M. on 4/3/2020

1 Answer
Michael L.4/6/2020

Dear Valued Customer,

Unfortunately, we cannot accept home phone numbers due to security concerns. Home phone numbers can be replicated much more easily and cell # numbers offer more issues for criminals trying to conduct cyber crime. Unfortunately, we cannot delve too much into the difference and benefits as that would defeat the purpose of the security measure. However, customers can place orders by logging in using their Facebook and/or Google accounts.

We wish you and your loved ones the best of health during these times!

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