HSN Questions & Answers

Question 1

Question:

I order a prepay phone from hsn. my computer has not working. i order the phone over my home phone. i received the phone from hsn, no problem. my other cell phone was still working til the middle of oct. so i did not activate the new phone. all the paper work i receive with the new phone, didn't give me a time limit to activate. it was till i try activating the phone that i found out that i lost the year contract and the 1200 min. that came with the new phone. i got my computer fix and back online in oct. as well. i call hsn and talk to a person they and they said there was nothing they could do. she gave another phone number to call. i called that number about 5 time, someone would answer and hangup. all i would like is to get the year contract and the 1200 mins. that they said i would get on tv. oh and on tv as far as i can remember, they did say anything about a time limit. I order a prepay phone from hsn. my computer has not working. i order the phone over my home phone. i received the phone from hsn, no problem. my other cell phone was still working til the middle of oct. so i did not activate the new phone. all the paper work i receive with the new phone, didn't give me a time limit to activate. it was till i try activating the phone that i found out that i lost the year contract and the 1200 min. that came with the new phone. i got my computer fix and back online in oct. as well. i call hsn and talk to a person they and they said there was nothing they could do. she gave another phone number to call. i called that number about 5 time, someone would answer and hangup. all i would like is to get the year contract and the 1200 mins. that they said i would get on tv. oh and on tv as far as i can remember, they did say anything about a time limit.

Answer · 2016-03-24T09:21Z

Answer:

They tell u how long u hv to activate that phone! It's called 'pay attention'. I've been with them over 15 yrs. I do a lot of shopping online. Can't beat the returns or customer service. Watch ur items for 30 day price decrease. They refund the difference! I hv a blast getting $$ back.

By Linda D. over a year old

Question 2

Question:

I ordered a product with free s/h and ended up returning it within 10 days. i was sent a bill for late payments for something i do not have plus now you want s/h charges. is this right? I ordered a product with free s/h and ended up returning it within 10 days. i was sent a bill for late payments for something i do not have plus now you want s/h charges. is this right?

Answer · 2018-07-20T03:36Z

Contact attorney general of your state and Florida.

Question 3

Question:

How long does it take to refund the money for a cancelled order? How long does it take to refund the money for a cancelled order?

Answer · 2016-04-03T04:00Z

I cancelled my order online at one time and they refunded the money within 24 hours to my bank. Otherwise I would suggest you call Customer Service for further details. As far as I know I never had any problems with HSN.

Question 4

Question:

How come hsn charge me $24.95 for one item and then find out another company is selling the same item for 2 for 19.95. How come hsn charge me $24.95 for one item and then find out another company is selling the same item for 2 for 19.95.

Answer · 2015-07-09T08:34Z

Shipping Problems are completely different from selling shoddy merchandize!

HSN Questions & Answers

How long does it take to refund the money for a cancelled order? How long does it take to refund the money for a cancelled order?

How come hsn charge me $24.95 for one item and then find out another company is selling the same item for 2 for 19.95. How come hsn charge me $24.95 for one item and then find out another company is selling the same item for 2 for 19.95.

If hsn sells tv's and recliners doesn't that make them one of those evil big box stores they're always talking about?

If hsn sells tv's and recliners, doesn't that by definition make them one of those evil big box stores?!

Hello, on facebook ad. i saw his website re.hsn-retail.com is this legit? are you aware of this site.

I'm looking at the giannios 3lbs of chocolate and wondering why they don't have sugar free available?

You give me hsn code in samsung mobile

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HSN Questions & Answers

How long does it take to refund the money for a cancelled order? How long does it take to refund the money for a cancelled order?

How come hsn charge me $24.95 for one item and then find out another company is selling the same item for 2 for 19.95. How come hsn charge me $24.95 for one item and then find out another company is selling the same item for 2 for 19.95.

If hsn sells tv's and recliners doesn't that make them one of those evil big box stores they're always talking about?

If hsn sells tv's and recliners, doesn't that by definition make them one of those evil big box stores?!

Hello, on facebook ad. i saw his website re.hsn-retail.com is this legit? are you aware of this site.

I'm looking at the giannios 3lbs of chocolate and wondering why they don't have sugar free available?

You give me hsn code in samsung mobile

On march 5-19, i ordered lacy swirls tesslt sara had some sentaments that read.mr&mrs and other wording in cards where can i get them

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