How long does it take to refund the money for a cancelled order?
1 Answer
asked by on 3/23/16
More questions about HSN
On March 5-19, I ordered lacy swirls tesslt Sara had some sentaments that read.Mr&mrs and other wording in cards where can I get them Will I get my iPhone 7 vtec phone number for help and the life time through HSN dose not work 800 311-5603 I ordered a TV from HSN website with flexpay option with 4 monthly debits from my debit card, first payment was to be 99.00, I received a confirmation email approving my order and order number. Then less than 1/2 hour later, I received email that my order was cancelled with no reason listed. I then checked my bank account and found they debited 101.01 from my account, now 3 days later it is still taken from my account even though they had cancelled my order right after receiving it. They still have my money which they should have never debited since they cancelled my order! I had emailed them that same day they took my money & demanded they refund my money, they never responded. Now how do I get my money back which they wrongfully took?!! I ordered a product with free s/h and ended up returning it within 10 days. I was sent a bill for late payments for something I do not have plus now you want S/h charges. Is this right? I order a prepay phone from hsn. my computer has not working. I order the phone over my home phone. I received the phone from hsn,no problem. My other cell phone was still working til the middle of oct. .so I did not activate the new phone. all the paper work I receive with the new phone, didn't give me a time limit to activate. it was till I try activating the phone that I found out that I lost the year contract and the 1200 min. that came with the new phone. I got my computer fix and back online in oct. as well. I call Hsn and talk to a person they and they said there was nothing they could do. She gave another phone number to call. I called that number about 5 time, someone would answer and hangup. all I would like is to get the year contract and the 1200 mins. that they said I would get on tv. oh and on tv as far as I can remember, they did say anything about a time limit. purchased item last thur 22 , , went on sale today can I receive the sale price How come HSN charge me $24.95 for one item and then find out another company is selling the same item for 2 for 19.95.
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