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HoverKicks
Questions & Answers

178 reviews

Here’s what buyers have asked with answers from HoverKicks staff and previous consumers.

7
questions answered
0%
answered within 1 day
Question:

Order filled improperly, wrong color &do not fit.Granddaughter's gift.11 days after Christmas "14 day return period has been exceed RETURN DENIED"

Question:

bought 3 pairs of sneakers . size 8 look like size 6 . I am asking to exchange. why customer service email said no.

Question:

I order 3 pair of the Hoverkicks and neither one fit my grandchildren, how do I exchange them

Question:

I have bought hoverkicks and on like my third wear, half of my lights have stopped working or they would be a different color than the one i put on. what is wrong with them??

Answer:
Sad to say, I've had the same problem. I've had my shoes for a week now and at the end of the week most of the colors wont appear when I press the button inside the shoe. But when it does work, it only flashes one color, then dies out. I think the problem is that the lights shorted out. Meaning the shoes are cheap and HoverKicks is a scam.
By iu i., over a year old
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Question:

Ca I get a replacement battery

Question:

How long did it take to get your shoes?????????

Answer:
Don't believe that they ship in 2 days. I got my shoes in 4 weeks and the remote doesn't even work AND 1 week from having them and none of the lights work.
By iu i., over a year old
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Question:

I placed my ordered on December 10 and December 11 payment was debited my CC.. Order still in processing status, three emails and 3 hours on the on hold for customer service with no success. NO ORDER FROM THIS COMPANY!!!!!

Question:

When I plugged them in, there was no red light flashing. What is the remote for and how does it work. Thank you.

Question:

Do the shoes run true to size?

Answer:
They run a little small so order a size up.
By Jill H., over a year old
See another answer (1)
Question:

are they good for running?

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?