HoverKicks Questions & Answers

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Order filled improperly, wrong color &do not fit.Granddaughter's gift.11 days after Christmas "14 day return period has been exceed RETURN DENIED"

asked by D C. on 1/5/18

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bought 3 pairs of sneakers . size 8 look like size 6 . I am asking to exchange. why customer service email said no.
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I bought a pair of Hooverkicks for me last night, they charged my debit card but said they had a problem with my address or something; I received an email this morning saying the shoes were still in my basket and I'm wondering if I can ship them back for a full refund or how I can cancel my order?

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