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How easy is it to get a hold of customer service at Hemper?

asked by Linda E. on 8/11/20

3 Answers
Barely possible to get an answer. Sent multiple emails and never got anything back until a week later, and my question wasn't even answered. I asked for a refund because they charged me w/o my authorization, and their response told me how to skip a month on my current subscription. Like, wtf?
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Absolutely impossible! I Sent multiple emails, and tried leaving messages on live chat. That wasn't live ‍
Helpful (0)
Good luck. No phone to call, emails take multiple days in between and questions are dodged.
Helpful (0)

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