We’re in this together! Stay safe with our COVID-19 guide


Hemper Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Hemper staff and previous consumers.

2 questions answered
100% answered in 1 day

Barely possible to get an answer. Sent multiple emails and never got anything back until a week later, and my question wasn't even answered. I asked for a refund because they charged me w/o my authorization, and their response told me how to skip a month on my current subscription. Like, wtf?

By Zariah M.
See more answers (3)

Scam, they don't send the "products " you order and only offer in-store credit in the event of a return.

By Candace M.

Can’t see your question? Ask to get answers from the Hemper staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Post Review