Graze Questions & Answers

Hi Patricia! It's great to hear that you're interested in graze :) In order to find this information, you can first click on 'our food' at the top of your page, or click the link below which will bring you to our entire snack range: www.graze.com/us/snacks From there, you can click on the word 'nutritionals' to find this information. Enjoy!

Hi Cachy! Im sorry to hear that the option to cancel your recurring order flew a bit under the radar. You can cancel your recurring order by heading over to your orders page and selecting 'manage my recurring order': www.graze.com/us/orders From there, you will see the 'more options' drop down menu. At the very bottom of the list, you will see 'cancel this order.' You can read more about cancellation in our FAQs here: https://us.help.graze.com/customer/en_us/portal/articles/2078217-how-do-i-cancel- If you need a hand, please don't hesitate to reach out to hi@graze.com. Thanks!

Hi Amanda! As we're an online business, we feel that we can provide quicker and more efficient customer service via email. We're still a small team, and wouldn't want to keep anyone waiting on hold. Please be assured that if your recurring order has been successfully cancelled, we won't be able to bill for or send any future boxes. If you drop us a line at hi@graze.com, a member of the team will be happy to help you out with cancellation. Thanks!

Hi Emily :) As we are a subscription service, we do ask that you set up a recurring order when you sign up to graze. We try to be as upfront about this as possible, but please keep in mind that you can cancel your recurring order at anytime, even after receiving your first free box! If you'd like any help with this, please reach out to hi@graze.com. Thanks!

Hi Eva! Sorry to hear that you're having some trouble placing your order. Can you shoot an email over to shop.us@graze.com so a member of the team can lend a hand? Thanks :)

Hi Veronica! We do ask that you sign up to graze using a payment card, as this is a security measure that helps us protect against fraud. Unlike your name or address, your payment card details are a unique identifier and cannot be made up. If you have any questions about this, please email hi@graze.com and a member of the team will be happy to discuss this further. Thanks :)

Hi Greta! You can cancel your recurring order by heading over to your orders page and selecting 'manage my recurring order': www.graze.com/us/orders From there, you will see the 'more options' drop down menu. At the very bottom of the list, you will see 'cancel this order.' If you need any help with this, feel free to shoot an email to hi@graze.com. Thanks!

Hi Kathleen! We currently offer weekly, biweekly, or monthly deliveries. You can adjust this directly on your orders page after signing up! If you'd like any assistance with this, please don't hesitate to email hi@graze.com. Thanks :)

Hi Angela! Here at graze we're really passionate about providing our customers with a wide range of nutritious nibbles, each with a healthy benefit. To achieve this we scour the globe for the highest quality ingredients, with freshness, tastiness and quality as an absolute priority. Though we don't feature organic produce in our boxes, we are fervently against the use of genetically modified ingredients and are really proud to say that we avoid using artificial additives and preservatives in our snacks, wherever possible. We're really confident that we provide our customers with an exciting variety of snacks, each with at least one healthy benefit, and we strive to be as open as possible about what is in our boxes. You can read a little more about our healthy benefits here: www.graze.com/us/health/benefits If you have any further questions about the ingredients we use, please don't hesitate to reach out to us at hi@graze.com:) -Risa from the graze team

Hi Lori, it's great to hear that you're looking to give the gift of graze :) If you'd like any assistance setting this up, feel free to reach out to the team at hi@graze.com. Thanks!