I don't known what to tell you. Best is to contact giftrocket.com i used it successfully in sending and receiving gift cards. Both ways it work. The only time i did not receive the money was when the sender had some issues and didn't have the money in the account and bank canceled the pay. U can check the status of ur giftcard sent or received throuth the email u got from gift rocket.

Yes Gift rocket is a scam! I dont know how they havent been shut down by now. I agree with the response above and hope you get your $ back. I was scammed twice by this company. They don't deliver gcs they keep the $ then say they cant tell you why. No legit company's do this.

Gift Rocket is a scam. My friend gave me a gift from there and I couldn't use it. I TRIED to contact the company and they have no phone just a email address and they never responded to my issue. Someone ought to shut them down. Buyer beware. If you ordered it on your credit card, request a charge back from your credit card company.