I did not get the gift card I ordered and want to cancel my order. Your notice says, "NOT valid for store credit." This is not what I ordered.

Question

GiftRocket Questions & Answers

524 reviews

76 questions & answers

Ask a question See all questions

I did not get the gift card I ordered and want to cancel my order. Your notice says, "NOT valid for store credit." This is not what I ordered.

asked by E U. on 12/16/17

1 Answer

Add your answer

More questions about GiftRocket

Received my gift code which was 12 characters long, when I input the code I got an error that says the gift code is only 9 characters /-need help
Can I use my gift rocket card at Grinnells restaurant Rochester NY and if I can how do i redeem it
It has been 6 days since then and no money, no call back, no email back
I was sent 100 dollars through gift rocket. I chose the option to transfer to bank account and it stated "Will be available in 1-2 business days.
Is it likely you will get your refund when you are notified that your giftrocket purchase was canceled?
How can I check my balance on this card? It's weird that I can't call a number or enter my number on the website
The person I gifted the card to tried to redeem it and the business said they don't have an agreement with gift rocket and wouldn't take the gift card
When I enter the gift code, I am led to a gift card for a different merchant. How can I redeem the $50.00 gift for the correct merchant?
When does my card get charged? When I buy the gift card or when it's being redeemed?

Ask a question

Get answers from the GiftRocket staff and other customers.

Gift R. [GiftRocket Rep] · Answer 1 · 2017-12-18T06:25Z

Gift R. [GiftRocket Rep]

on 12/18/17

Sorry for the confusion! You can cancel via the 'View all actions' link in the status page (linked in the confirmation email), or just drop us an email at support@giftrocket.com with the request. Thanks!

Helpful (0)