Here’s what consumers have asked with answers from Getaroom staff and previous consumers.
Hi Jane, You may cancel online at www.getaroom.com or call in to us at 1-800-468-3578. Please know that you will be subject to your reservation cancellation policy. Thank you. Getaroom.com
Hi, It appears to be a charge for a hotel booking on our site or with one of our partners, in which was dated Feb 22. If you have further questions, you can email CustomerService@getaroom.com.
Hi Sherry. Our Service Team has advised they have been in touch with your about this and have setup a refund. Thank you.
--A Sales Representative would be able to help you out, please give them a call at 1-800-468-3578, option 2. Thank you, Getaroom.com.
Hi Will, Please advise you booking number and we will have a representative reach out to you. Thank you. Getaroom.com
No they claim the hotel policy is non refundable even the hotel states clearly they do within 24 hours of the actual check in date
I didn't have a European #. Whenever I have doubt, its the 1800# of getaroom that I rang and most of the people that I spoke to on the other end were very helpful. After finalising my booking through getaroom and got the confirmation or receipt # from getaroom, I have allowed at least 48 hours grace period and rang the hotel # direct to ensure that my booking with that hotel, via getaroom was legit and as I mentioned, I never had any problem of all the 10 hotels I booked through them. The best part was after hour trip, I sent back the coupon discount and got 10% refund (if my booking was more than $400)... My advice is to read all the print and if in doubt, ring the getaroom contact number.