Yes I need a credit for 1/3/19 when I was charged for 2 rooms and only wanted 1 room. Multiple phone calls, emails and no resolution.

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Yes I need a credit for 1/3/19 when I was charged for 2 rooms and only wanted 1 room. Multiple phone calls, emails and no resolution.

asked by Sherry S. on 2/5/19

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Karen B. [Getaroom Rep] · Answer 1 · 2019-02-05T04:17Z

Karen B. [Getaroom Rep]

on 2/5/19

Hi Sherry. Our Service Team has advised they have been in touch with your about this and have setup a refund. Thank you.

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John B. · Answer 2 · 2019-04-24T07:12Z

John B.

on 4/24/19

Go to your credit card company and dispute the charge. The credit card company will negotiate with getaroom. In my case, I had no liability for charges, full refund from my credit card company (Citibank's CitiCard)

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