FashionMia FAQ | Sitejabber

Question:

I received an response from fashionmia stating my refund was being "pushed"... where is it? the email is from august 5th, 2016 and stated the money would be refunded in up to 5 days. it has now been 15 days. b1520678.

Answer:

Hello Yvonne, I have confirmed with your problem with my colleague. Since you opened a dispute with PayPal and asked for a refund, my colleague of dispute department would like to offer you US$15 if you would like to keep that product. However, you refused. So PayPal ask you to send the product back and then we will offer you a full refund. Until now, we didn't receive your returned product. If you did ship it back, please offer me the tracking number and I will confirm with the courier. We will refund you within 5 business days once parcel arrives in China. Thank you

By Fashion M., over a year old

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Question:

I see a measure chart but don't see measurements to match sizes. for example, a measurement of 36 23 36 would be what size? thx I see a measure chart but don't see measurements to match sizes. for example, a measurement of 36 23 36 would be what size? thx

Answer:

Hello, could you please tell me the name or SKU of the products which measurement is 36 23 36? And each product has a size chart, which contains size and accordingly measurement.

By Fashion M., over a year old

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Question:

I ordered 2 dresses over two weeks ago and steal waiting for delivery on address 4 pencil hill rd. new paltz ny 12561. my question is: where the hell my order? marina kirs

Answer:

Hello Marina, could you please offer me your order number and I will help you track your order ASAP.

By Fashion M., over a year old

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Question:

I ordered ten or more pieces, but sizes are far different from american sizes. i can only wear four items. i haven't been able to find a customer service address or phone number. one package had singapore on it, and another orlando, fl. it's not good business practice get in touch with for a customer to run into these types of problems. how can i reach someone connected to the fashionmia store? I ordered ten or more pieces, but sizes are far different from american sizes. i can only wear four items. i haven't been able to find a customer service address or phone number. one package had singapore on it, and another orlando, fl. it's not good business practice get in touch with for a customer to run into these types of problems. how can i reach someone connected to the fashionmia store?

Answer:

Hello Brunette, thank you for your questions here. You can contact our customer service by email or phone. Email: service@fashionmia.com Phone: +1 (888) 553-5616 Please call us during our working time below: 9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time

By Fashion M., over a year old

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Question:

How true to their sizes are your clothes? How true to their sizes are your clothes?

Answer:

Hi Eybi, thank you for your questions. Refer to the product details to see the exact measurement first and choose corresponding size (S, M, L, etc) below the picture of products. The size guide is just a reference for all the items, which is not as accurate as the info of product details.

By Fashion M., over a year old

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Question:

My name is jim philip i paid 57 pound for my children's cloths and till now i didn't receive parcel. and also not receive order no by e-mail please give reply My name is jim philip i paid 57 pound for my children's cloths and till now i didn't receive parcel. and also not receive order no by e-mail please give reply

Answer:

Dear Jim, you can just email us the email address that when you are ordering, we can find your order no. Through this email address. Pls do not worry, we will help you find your case and solve your problems. Pls email us via linda@fashionmia.com or call us uring our working time below: 9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time Our phone number is +1 (888) 553-5616 Thank you so much! Yours sincerely Nina

By Fashion M., over a year old

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Question:

I ordered some clothes 8 weeks ago. paid almost 200 $. so far i only received one blouse worth8$ way too small, it says xxl on the tag, but size looks like small. what happend to rest of the clothes, order is paid but no clothes? not good! I ordered some clothes 8 weeks ago. paid almost 200 $. so far i only received one blouse worth8$ way too small, it says xxl on the tag, but size looks like small. what happend to rest of the clothes, order is paid but no clothes? not good!

Answer:

Dear Elizabeth, Pls do not worry, just tell us your order NO. Via linda@fashionmia.com. Or call us during our working time below: 9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time Our phone number is +1 (888) 553-5616 We will help you check your order situation. As for the size problems, we will also give you a perfect solution. Looking forward to seeing you soon.

By Fashion M., over a year old

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Question:

Do you ship to nigeria? Do you ship to nigeria?

Answer:

Yes, we send to Nigeria, wish you can enjoy yourself! And dear Francine, We are sincerely sorry that our products do not meet your expectations. We are still working on providing good products with low price, your feedback is useful to us. your refund issue is processing, if you still have any problems, pls fell free contact us via linda@fashionmia.com or call us during our working time below: 9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time Our phone number is +1 (888) 553-5616 Have a nice day!

By Fashion M., over a year old

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Question:

I ordered 3 items of women's clothing about 10 days ago. can you please check my order and send them to me asp. thank you. I ordered 3 items of women's clothing about 10 days ago. can you please check my order and send them to me asp. thank you.

Answer:

Dear Mary, Thank you for you inform, could you pls send me your order NO. I will help you check it! Best wishes to you

By Fashion M., over a year old

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Question:

I have been waiting for order #b1429598 since ordering may 1st - there was an error on my receipt where you had changed my size from large to small - i attempted to correct the issue which has led apparently to the delay i am upset about. i needed the dress for a wedding 2 days ago - i still want the dress - when can i expect it? talfuth@yahoo.com

Answer:

Dear Teresa, i am so sorry keep you waiting. I checked your order NO. Your purchase was Delivered since 2016-05-18 12:47 Miss F, your refund have been done days ago. Wish you have a nice day!

By Fashion M., over a year old

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FashionMia Questions & Answers

I received an response from fashionmia stating my refund was being "pushed"... where is it? the email is from august 5th, 2016 and stated the money would be refunded in up to 5 days. it has now been 15 days. b1520678.

I see a measure chart but don't see measurements to match sizes. for example, a measurement of 36 23 36 would be what size? thx I see a measure chart but don't see measurements to match sizes. for example, a measurement of 36 23 36 would be what size? thx

I ordered 2 dresses over two weeks ago and steal waiting for delivery on address 4 pencil hill rd. new paltz ny 12561. my question is: where the hell my order? marina kirs

How true to their sizes are your clothes? How true to their sizes are your clothes?

Do you ship to nigeria? Do you ship to nigeria?

I ordered 3 items of women's clothing about 10 days ago. can you please check my order and send them to me asp. thank you. I ordered 3 items of women's clothing about 10 days ago. can you please check my order and send them to me asp. thank you.

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