Eyebuydirect Questions & Answers

Question 1

Question:

If i purchase glasses from u and they dont fit how can i get them adjusted? also where r the glasses made? anything made in china?

Answer · 2018-02-11T04:09Z

Answer:

What is your return policy

By Kim L. over a year old

Question 2

Question:

What do distance lenses cost with anti glare and without? What do distance lenses cost with anti glare and without?

Answer · 2017-10-16T08:43Z

Single Vision Distance is free, Anti Glare is $6.95 before the frame cost. Our frames are also affordable

Question 3

Question:

How do i get a refund for my unsuitable glasses? How do i get a refund for my unsuitable glasses?

Answer · 2019-05-21T09:17Z

Email them within 14 days and they will respond immediatly

Question 4

Question:

Can you just buy the frames only...if so, can i have your phone number. Can you just buy the frames only...if so, can i have your phone number.

Answer · 2022-02-21T10:03Z

Why can't you guys be legit like (ganja-estates.com) because this is the 4th month till no sign of my package so l most confess ganja-estates is legit and reliable thanks again

Question 5

Question:

I am cocerned about how to get an acuurate no line bifocal and if the script is wrong the ease of return I am cocerned about how to get an acuurate no line bifocal and if the script is wrong the ease of return

Answer · 2019-01-11T05:03Z

No problem on the return. They returned mine with no problem. This time i'm not measuring my own eyes. Be sure to have the Dr. measure between your eyes, and let them know you are ordering on-line and progressive lenses, so to have all your information.

Question 6

Question:

Where do you ship from?

Answer · 2016-08-15T10:47Z

Answer:

Austin, TX

By JAMIE W. over a year old

Question 7

Question:

I did not received my eye glass through canada post they investigate for me but it will take 7 to 10 days do you replace me with out charge and different location and different delivery I did not received my eye glass through canada post they investigate for me but it will take 7 to 10 days do you replace me with out charge and different location and different delivery

Answer · 2019-04-02T05:52Z

When my order was lost in the mail they were so helpful. They investigated what happened and resent my order again, free of charge (since I paid for the first order) without hesitation.

Question 8

Question:

Can i get a discount code? Can i get a discount code?

Answer · 2019-01-21T12:44Z

They sometimes have promo codes for you on the website

Question 9

Question:

I can't find tracking on my order that i purchased last week. I can't find tracking on my order that i purchased last week.

Answer · 2019-06-08T07:25Z

Log into Your EyeBuy Account, Find under your Account the Order History, Select the Order You Want to Track, and Find or Click on the Tracking Number. You Still Can't Find It... Click on the Chat Button and Ask For Help!

Eyebuydirect Questions & Answers

If i purchase glasses from u and they dont fit how can i get them adjusted? also where r the glasses made? anything made in china?

What do distance lenses cost with anti glare and without? What do distance lenses cost with anti glare and without?

How do i get a refund for my unsuitable glasses? How do i get a refund for my unsuitable glasses?

Can you just buy the frames only...if so, can i have your phone number. Can you just buy the frames only...if so, can i have your phone number.

I am cocerned about how to get an acuurate no line bifocal and if the script is wrong the ease of return I am cocerned about how to get an acuurate no line bifocal and if the script is wrong the ease of return

Where do you ship from?

Can i get a discount code? Can i get a discount code?

I can't find tracking on my order that i purchased last week. I can't find tracking on my order that i purchased last week.

Do you have my prescription so i can just re order glasses?

Can’t see your question? Ask to get answers from the Eyebuydirect staff and other customers.

Eyebuydirect Questions & Answers

If i purchase glasses from u and they dont fit how can i get them adjusted? also where r the glasses made? anything made in china? If i purchase glasses from u and they dont fit how can i get them adjusted? also where r the glasses made? anything made in china?

What do distance lenses cost with anti glare and without? What do distance lenses cost with anti glare and without?

How do i get a refund for my unsuitable glasses? How do i get a refund for my unsuitable glasses?

Can you just buy the frames only...if so, can i have your phone number. Can you just buy the frames only...if so, can i have your phone number.

I am cocerned about how to get an acuurate no line bifocal and if the script is wrong the ease of return I am cocerned about how to get an acuurate no line bifocal and if the script is wrong the ease of return

Where do you ship from? Where do you ship from?

Can i get a discount code? Can i get a discount code?

I can't find tracking on my order that i purchased last week. I can't find tracking on my order that i purchased last week.

Do you have my prescription so i can just re order glasses?

Can’t see your question? Ask to get answers from the Eyebuydirect staff and other customers.

If i purchase glasses from u and they dont fit how can i get them adjusted? also where r the glasses made? anything made in china?

Where do you ship from?