I had 2 items in their cart. They sent me an email, that I would get free shipping, and the address was: 674 Alderwood Dr, Newport Beach, CA *******
But to get a refund you have to ship them to Vietnam, which cost as much as I paid for the shoes.
I've always looked up reviews, kick my self for not doing it, and thinking it was in the states, so if they didn't work I'd send them back. The make it impossible to get a refund. I am trying through PayPal, I'll let you know what happens.