Everbuying.net
Questions & Answers

I just bought something like 4-5 hours ago and it hasn't been shipped or anything but I already paid, how do I cancel my order? I sent them message saying I want to cancel NOw!

Asked by Uriel G. on 6/7/2013

30 Answers
K C.4/4/2013

I order some accessories together with 2 mobile phones last End December 2012, expecting to arrive me within 1 or 2 months since i am a good patience man. Eventually the 2 mobile arrived me 1 month later but not the accessories. I send message to their RMA service centre they respond to ask to pay for USD2 as shipping costs? I told them who made the mistake who pay for it, finally they asked to be patience and they promised to send to me, at the same time to close the RMA unprofessionally. Finally waited until now the items still pending and the goods didn't arrived me until today - April 04,2013. Today I served them a final solution to either send the goods to me immediately or refund me the money.!

In conclusion, the everybuying on line is good but they engaged the wrong person(s) to work for them, this is a real great disaster to all customers I dare to comment here.

Thank you.
Sarah W.3/12/2012

Hi Everyone! I just finished dealing with a nightmare situation with this company- I suggest you all save yourselves the headache, if you can, and completely avoid this site! I know- I know! The deals seem good- the selection seems good- it calls to you. Don't let it! It's BS!
About a month ago I complied an order with a phone, a memory card, a charm and a handbag.
After 10 days of no activity on my order (which was paid for in full by the way) I submitted a help ticket asking why my products had not been shipped to me. I was informed that the products I had purchased were no longer in stock, despite the website saying they were in-stock and ready to ship, and could I pick some more items, which begrudgingly I did.
After I noticed a price difference in my favor and asked for a refund of the balance to my Paypal account, I was informed that the original items I had ordered were now in stock, and if there was any way I could stick with my original order that would be great. So, I say sure- as long as you send me what I paid for and send it ASAP! Apparently, over in Beijing "ASAP" means "Wait 5 more days and then we'll send it."
Naturally, at this point I am getting very frustrated. At THIS point I find sites like site jabber telling me to stay away, when I should have stayed away before.
Everbuying, in my experience, is not a professional, reliable or legitimate business. Don't waste your time, money or energy looking for a cheap wholesaler in this site- all you will get are headaches.
Harry H.2/16/2012

Don't use this site. They don't refund your money if the product was paid but not available anymore. They try to trick you to cancel a paypal dispute. Don't cancel it.
Sophie N.3/9/2010

Howe, I've never used these guys, but they have 2 FAKE McAfee/Verisign badges on their site which is a bad sign. I would steer clear. Good luck. - Sophie
Frank S.12/11/2015

I hope that your purchase price is not substantial, so you can treat this purchase as a BAD experience and make an attempt to forget it.
George D.8/16/2015

You've lost your money.
Helen L.8/6/2015

Yep, the only way you can cancel it as others have said is to contact paypal or your bank.
Alexis A.7/27/2015

This can be a problem with eb, IF they get your message before shipping (they prioritize cancel order messages so usually it is ok) they will cancel but if it ships before they get message then you are out of luck-must pay return ship.
Nitai D.7/26/2015

EverBuing doesn't receive cancel request. After 4 days you may go to Paypal site. There click "help" option and write a mail to Paypal customer care. You may request for cancel payment to EverBuying. Paypal will start inquiry against EverBuying and if they found the EverBuying hasn't dispatched your item, then Paypal will decide in favor of you and your amount will refund to your Bank A/C. Or you can cancel through your Credit card company by stop payment.
Marko R.7/26/2015

Why would You wait for few days for shipment.

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