Etsy Questions & Answers

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Here’s what consumers have asked with answers from Etsy staff and previous consumers.

63 questions answered
25% answered in 1 day
Question:

Has anyone used fairy paradise for the jewelry?

Answer:

Based in hong kong, I'm unsure about if its handmade or not. https://www.etsy.com/ca/shop/RedStarSupplies?ref=hdr_shop_menu

By F--k T.
Question:

My account is deactivated so please help me how can my account reactivated again

Answer:

You are lucky if they respond. Etsy are the worst customer support of any web platform. They will suspend you without warning and you could be in the streets by the click of a mouse. Ebay and arfire they will warn you multiple times if you violate anything. Not etsy. And they dont care of how good of a seller you are. One or two violations and yhou are a gone for good. Don't support them. They became the most arrogant platform there is.

By john I.
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Question:

Answer:

You should definitely open up a shop if you have time and try it out yourself. It is difficult to determine whether or not the Etsy selling experience will be good or bad since we all have very different experiences.

By Janet T.
Question:

I would like to know if people around the world do buy from uk crafters or mainly usa

Answer:

It depends on your preferences on whether most people will want to spend a bit more on shipping or not. If it does not bother you to purchase from out of USA, then it should not be a problem. However, it is difficult to determine the number of people that would buy from UK overall.

By Janet T.
Question:

Are the products authentic on etsy?

Answer:

I would have to say no, with LOTS of exceptions. In the past few years Etsy has allowed business to claim handmade if it meets certain criteria. I often see many items that claim to be handmade but I have seen them on Alibaba being sold in bulk. That being said I look very closely and have purchased some wonderfu items from great sellers. The biggest problem with Etsy is that they no longer protect customers from fraud (they say they are not liable) but in doing that lots and lots or resellers and counterfeit items have saturated Etsy' s marketplace. I would never buy anything "vintage" there. What I have seen you are getting thrift store rejects or modern fake. Buyer beware! Investigate all vendors carefully!

By Tracy Q.
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Question:

Hi, i just found the etsy website n was curious if anyone knew from experience how etsy wallskins r...?

Answer:

I am agree with Ramina. 90% is not hand made. All comes from Factories. When someone has over 8000's item don't you ask who made it. They are all over from Pakistan to turkey east to west up united state. Etsy is happy just to take your money and every 4 or 5 months closing one store to show off and if you have some money as a credit they take it too. No customer service, no respect no manor, they made policy just for FUN and they have FUN with our pocket. Stay far from them FAR FAR.

By Behzad G.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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