eShakti Questions & Answers

Here’s what consumers have asked with answers from eShakti staff and previous consumers.

54 questions answered

7% answered in 1 day

Question:

If i were to have something custom made, how long does it take to ship to the u.s.? If i were to have something custom made, how long does it take to ship to the u.s.?

Answer:

I ordered four items and customized all four. I think it took them about 3-4 weeks to come in, but I didn't mind because I knew I had chosen to customize all of them (sleeves, neckline, hem length, etc). They emailed me multiple times with progress updates, and I got everything in without any problems. Everything was exactly as advertised and fit me perfectly (I'm short and curvy and have trouble finding clothes usually), so it was worth the wait to me.

By Laura R. over a year old

Question:

Any chance you have rose gold fabric? Any chance you have rose gold fabric?

Answer:

They have many fabric options that change seasonally, so as a shopper, I check back regularly to see what they have.

By Laura R. over a year old

Question:

I am 5"3 and 215 pounds. what size i should order I am 5"3 and 215 pounds. what size i should order

Answer:

Our products run true to size as show in our size chart and have some ease for comfort. For example, a woman whose waist measures 29' would be an eShakti size 8. Please refer to our size chart at https://www.eshakti.com/SizeChart.aspx to compare your measurements to our standard sizes. We will automatically adjust our standard size to match your height at no additional charge. You can also opt for a fully custom fit for a nominal fee. Please feel free to write to us at customerchampion@eshakti.com if you have any additional questions.

By Customer C. over a year old

Question:

I am right between the 6 and the 8? advice on what i should order? definitely returnable for full refund if not satisfied? I am right between the 6 and the 8? advice on what i should order? definitely returnable for full refund if not satisfied?

Answer:

Please refer to our size chart at https://www.eshakti.com/SizeChart.aspx to compare your measurements to our standard sizes. We will automatically adjust our standard size to match your height at no additional charge. You can also opt for a fully custom fit for a nominal fee. Please feel free to write to us at customerchampion@eshakti.com if you have any additional questions.

By Customer C. over a year old

Question:

Can we have india operations started sooner? Can we have india operations started sooner?

Answer:

Happy to inform you that we have resumed our Operations in India now.

By Customer C. over a year old

Question:

Does the 33% discount on the first purchase apply to the whole order or just one item? Does the 33% discount on the first purchase apply to the whole order or just one item?

Answer:

Yes! And once you join you get lots of other rewards and discounts.

By Heather D. over a year old

Question:

I put in a custom order but it does not show in the pricing. why is that? I put in a custom order but it does not show in the pricing. why is that?

Answer:

Marie, are you referring to te customization fees? If so, you will be able to see the charges add on at the final stage in the checkout page. Thank you!

By Customer C. over a year old

Question:

Do you deliver to u.s. apo and dpo (army and diplomatic post office) addresses, for americans who serve in the military and the foreign service? Do you deliver to u.s. apo and dpo (army and diplomatic post office) addresses, for americans who serve in the military and the foreign service?

Answer:

Sorry, we do not ship to PO Box / APO destination. Request you to place an order with us using an alternate physical address. Thank you!

By Customer C. over a year old

Question:

On the website it says delivery takes from about 13-17 days after placing the order, does this include weekends too or only business days? On the website it says delivery takes from about 13-17 days after placing the order, does this include weekends too or only business days?

Answer:

It took mine only 9 days total to arrive. I just ordered at the end of Feb and got it March 9. I would not worry too much about the time! I think it must count weekends.

By Lynne R. over a year old

Question:

How do i see the fabric selection? How do i see the fabric selection?

Answer:

Hi Miriam, is your question related to filteration of fabric selection online. If so, you may select the fabric filter option on your left, just below the color filter tab - https :// www.eshakti. Com/Shop/New%20Arrivals. For any further query, may we request you to kindly email us at customerchampion@eshakti.com. Thank you!

By Customer C. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

eShakti Questions & Answers

If i were to have something custom made, how long does it take to ship to the u.s.? If i were to have something custom made, how long does it take to ship to the u.s.?

Any chance you have rose gold fabric? Any chance you have rose gold fabric?

I am 5"3 and 215 pounds. what size i should order I am 5"3 and 215 pounds. what size i should order

I am right between the 6 and the 8? advice on what i should order? definitely returnable for full refund if not satisfied? I am right between the 6 and the 8? advice on what i should order? definitely returnable for full refund if not satisfied?

Can we have india operations started sooner? Can we have india operations started sooner?

Does the 33% discount on the first purchase apply to the whole order or just one item? Does the 33% discount on the first purchase apply to the whole order or just one item?

I put in a custom order but it does not show in the pricing. why is that? I put in a custom order but it does not show in the pricing. why is that?

Do you deliver to u.s. apo and dpo (army and diplomatic post office) addresses, for americans who serve in the military and the foreign service? Do you deliver to u.s. apo and dpo (army and diplomatic post office) addresses, for americans who serve in the military and the foreign service?

On the website it says delivery takes from about 13-17 days after placing the order, does this include weekends too or only business days? On the website it says delivery takes from about 13-17 days after placing the order, does this include weekends too or only business days?

How do i see the fabric selection? How do i see the fabric selection?

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