Here's what consumers have asked with answers from DreamWorldTravel staff and previous consumers.
Scam do not use, automated replies no refund since March 6th. Been emailing everyday since. Emailed trading standard and reported as fraud. Sent email to my local MP.
Prepare to do a charge back with your credit card company as soon as possible and buy the tickets directly from the airline. In most cases you will be at airport with no tickets and Dream World Travel will keep claiming that you got the tickets until you have lost the will to pursue your money back. This is their modus operandi.
They are massive con artists, so you are unlikely to ever get them, or, they will wait until close to the departure of your flights and either ask you for more money, or change the dates and/or times of your flights, because they haven't booked them in advance. Contact Ealing Trading Standards.
They are scam fraud. You won't get ur money back. Contact the police and get in touch with lawyer.
I had to ask for mine, too. The airline wasn't even aware of our booking!
Still waiting 4 months on. Empty promises is all Im getting.