DealDash Questions & Answers

Here’s what consumers have asked with answers from DealDash staff and previous consumers.

202 questions answered

20% answered in 1 day

Question:

Are bids from canada accepted. cannot register with my zip code. Are bids from canada accepted. cannot register with my zip code.

Answer:

Hi Hardev! Thank you for your question. At this moment, we only operate within the 48 contiguous states in the US and therefore cannot ship to your location. I am sorry for the misunderstanding and the inconvenience this may have caused. Have a great day!

By DealDash -., Community Manager over a year old

Question:

I am interested in this site but not sure about it and how it works? can you send me a site better explaining things? I am interested in this site but not sure about it and how it works? can you send me a site better explaining things?

Answer:

Hi Tammie, Thank you for getting in touch. For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work If you need anything else, please don't hesitate to contact me! All the best, Adrian Community Manager

By DealDash -., Community Manager over a year old

Question:

So... i was never asked a shipping address... does the items send to the billing address from when i bought bids in the first place? what if i removed the saved card from the account cause i'm a paranoid person? So... i was never asked a shipping address... does the items send to the billing address from when i bought bids in the first place? what if i removed the saved card from the account cause i'm a paranoid person?

Answer:

Hi Nina, Each time you win an Auction or place a 'Buy it Now' order, you will be prompted to input your address, Note: DealDash uses the address on your last order as your address on file, until the next order. Please feel free to get in contact with us if there's anything else you need. We'll be happy to help. Best, Adrian Community Manager

By DealDash -., Community Manager over a year old

Question:

How can i see the type of products that go up for auction? How can i see the type of products that go up for auction?

Answer:

Hi Suketu. If you wish to view the products ew have to offer before purchasing a BidPack, you are more than welcome to. Simply create your free account, then click the DealDash logo in the top left corner of the page from anywhere on our site. If you need anything else, please don't hesitate to contact me!

By DealDash -., Community Manager over a year old

Question:

I just created a new account to check out how deal dash works. as soon as i entered my checking account info, i saw a charge for $30. i have not bid on anything. i only wanted to learn more about using your site. i was completely taken aback by this (unexplained) initial charge. i would like to close my account and request a refund. can you help me? I just created a new account to check out how deal dash works. as soon as i entered my checking account info, i saw a charge for $30. i have not bid on anything. i only wanted to learn more about using your site. i was completely taken aback by this (unexplained) initial charge. i would like to close my account and request a refund. can you help me?

Answer:

Hi Craig, I can certainly help you. Please send me your user name so I can proceed with the refund. It is best to contact me via email: adrian@dealdash.com I look forward to hearing from you. Adrian Community Manager

By DealDash -., Community Manager over a year old

Question:

When and how do auctions end? does one just keep bidding every 10 seconds if one wants an item... and then it just randomly stops and tells you that you have one? When and how do auctions end? does one just keep bidding every 10 seconds if one wants an item... and then it just randomly stops and tells you that you have one?

Answer:

Hi Chad, What makes DealDash exciting is that the auctions may end after any of the bids placed! As soon as no bids are placed before the timer hits zero, the auction ends and the highest bidder wins an incredible bargain on the auction item. Shipping on DealDash is always free, and the auction winner will only have to pay for the final auction price to claim the win. DealDash has no control of the duration of the auctions, and it is solely up to the bidders and their placed bids to determine when an auction ends. Thats what makes it so exciting there are no reserve prices regardless of the value of the item, and any bid can truly be the last one. We have seen $3,000 TVs or $2,200 Macbooks get sold for just a few bids, and many other similar deals are made on DealDash every day. Sometimes auctions can last for longer durations, and this is why we have a tool called the BidBuddy which you can utilize to bid on the auctions even when you're not on your computer. It will automatically place Bids for you within the last seconds of the auction. In fact, most auctions on DealDash are won with the BidBuddy. I hope this answered your question. Have fun bidding in the auctions!

By DealDash -., Community Manager over a year old

Question:

How much does it cost to get started How much does it cost to get started

Answer:

Hi Trish! You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free! Best, Adrian Community Manager

By DealDash -., Community Manager over a year old

Question:

I would like to stop my member ship as of today I would like to stop my member ship as of today

Answer:

Hi Tammy, I am very sorry to hear that. I can help you with that. Can you please send me your user name so I can cancel your account? My email address is adrian@dealdash.com Please let us know if there's anything else you need. We'll be happy to help. Adrian Community Manager

By DealDash -., Community Manager over a year old

Question:

Yes, how come dealdash will not ship me any of the high priced items i have won. they ship me the cheap wins but have not sent me any of the expensive items, cameras, bike, lounge chair, and will not tell me when they will ship, it has been over a month. also, i have lost many auctions because i had purchased bid buddies and still lose the auction with bids still available. how can dealdash keep auctioning items it does not have. is that not fraud. all i want is for dealdash to ship me the overpriced items. i have had to complain to paypal and my credit card companies because they have not shipped the items i won and have hacked into my phone to delete my history and put a virus in my phone so i cannot access my account. i have asked every day for someone to contact me but no one has called me ever to communicate to me. i have won over $30,000 of items and have spend close to $6,000 and they wont ship the items i won in my bids. can you help. tlpdash Yes, how come dealdash will not ship me any of the high priced items i have won. they ship me the cheap wins but have not sent me any of the expensive items, cameras, bike, lounge chair, and will not tell me when they will ship, it has been over a month. also, i have lost many auctions because i had purchased bid buddies and still lose the auction with bids still available. how can dealdash keep auctioning items it does not have. is that not fraud. all i want is for dealdash to ship me the overpriced items. i have had to complain to paypal and my credit card companies because they have not shipped the items i won and have hacked into my phone to delete my history and put a virus in my phone so i cannot access my account. i have asked every day for someone to contact me but no one has called me ever to communicate to me. i have won over $30,000 of items and have spend close to $6,000 and they wont ship the items i won in my bids. can you help. tlpdash

Answer:

Hi there Tom. We are sorry to hear that you are still waiting for your items. Are you able to send me an email with your user name? I'll look into this. You can contact me personally by emailing adrian@dealdash.com Adrian Community Manager

By DealDash -., Community Manager over a year old

Question:

Why can't i login without being redirected to some sight that i have no interest in? Why can't i login without being redirected to some sight that i have no interest in?

Answer:

Hi Alexandra. Thanks for getting in touch and reporting this. May I know what is the website you're being re-directed to? I'd like to take a look and see what that's about. Please let me know.

By DealDash -., Community Manager over a year old

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