They are out of china. Shipment from Shanghai. It takes about a month total. I requested a tracking number from them, which they provided but, once it hits the states, I could only track it to a town away. A SmartPost location. Which I understand is shared by all delivery carriers. It took an additional three days from there. The package was shrink wrapped. Upon arrival, it had been torn open. The product wasn't damaged but the shrink part of the shrink wrap was no longer effective. So it had been taped over numerous times. Wasn't worth the price.