BetterMe
Questions & Answers
I want to cancel as I am can't get on the site and I am being charge each month
Asked by Virginia K. on 10/7/2022
1 Answer
BetterMe S.10/14/2022
Hello, Virginia!
Thank you for contacting us.
There are several ways how our customers can cancel their subscriptions.
If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039.
If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481.
If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions).
In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you.
Kind regards, Team BetterMe
Thank you for contacting us.
There are several ways how our customers can cancel their subscriptions.
If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039.
If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481.
If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions).
In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you.
Kind regards, Team BetterMe
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