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How easy is it to get a hold of customer service at Best-walk.com?
asked by Adam V. on 8/1/19
8 Answers
They ignore all contacts by phone or e-mail and obviously have no customer support even though they say 24/7.
Helpful answer 2
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You will never get to speak to a real human. You will get a robot voice telling you that no one is available to take your call. When you email, you will be told that they were experiencing technical problems and to stop spamming them.
Helpful answer 2
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Finally got email from Landha. Ask me to video my shoes & they will decide if I get my money back.
Amazon uses this company! Beware!
Helpful answer 1
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You will never get ahold of anyone there. I have tried 8 different times, via phone, email and even Facebook. I would give up and cut your losses.
Helpful answer 1
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not at all. I could not find a phon no and after numerous e-mails they disregarded my wishes to cancel my order and sent them any way. nothing was done to refund my money
Helpful answer 1
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They don't respond directly, only through PayPal dispute process.
Helpful answer 1
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They have not responded to my emails. There is no phone number.
Helpful answer 0
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Extremely difficult. In fact I had no reply whatsoever to my four emails.
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More questions about Best Walk

How do I get credit to my charge card ? I ordered shoes 8/17, no order came. Their response was possible fraud, They have charged credit card My question is why won't you contact me about my order? I have tried repeatedly to get you to respond to my questions. I have posted a review. The shoes are the worst quality of shoes I have ever seen. Do people actually wear them? How do I returned items, I order the wrong sizes, Genny Glatt. gennyglatt@gmail.com I emailed you about returning 2 pairs of sandals that do not fit I want a refund

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