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Claim Your BusinessBest Walk has a rating of 1.08 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Best Walk most frequently mention customer service, credit card, and tracking number problems. Best Walk ranks 709th among Shoes sites.
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They advertise the most comfortable walking shoe and I was sold with the photos. They look like genuine leather and comfortable. I received a month later after ordering and they are not anything like the photos. The shoes look very cheap like I purchased from the dollar store. The stichting was not even, I had dent marks on the side of the heel, arrived in plastic like you would get a toy in and the return policy is unacceptable. I paid over $30 for the shoe, I expected quality leather. As soon as I received, I sent an email and told them I wanted to return. They stated I had to take a picture of the item and they would have to approve the return. Really? After approved I have to pay for shipping back to China. It was going to cost $25.00 for shipping I sent a pair to a friend for her birthday, so embarrassing. I am out $70.00 for both pairs of shoes.
I ordered sandals from this Best-walk website and was sent sandals that look like they were made using duct tape and cardboard! When I tried to reach out to their customer service, I got a message that no one was available. I also received an email asking me not to " spam" them and that my concern will be addressed ASAP. Do not buy! I'm disappointed in "buzzfeed" for advertising for this company. They need to vet their advertisers better.
I ordered sandals from this Best-walk website and was sent sandals that look like they were made using duct tape and cardboard! When I tried to reach out to their customer service, I got a message that no one was available. I also received an email asking me not to " spam" them and that my concern will be addressed ASAP. Do not buy! I'm disappointed in "buzzfeed" for advertising for this company. They need to vet their advertisers better.
Please don't buy! Best walk is fake! Spam! Scam! Wasted my money on these ugly sandals! I wish I would of read the reviews! I would give it a 0 stars but doesn't let me! All these reviews are true I experienced the same thing! Please DON'T PURCHASE from BESTWALK!
Tip for consumers:
Read the reviews!
Products used:
Best walk sandals
I learned my lesson to check INDEPENDENT reviews (such as this site) before ordering. I am working with PayPal now but suspect, based on other reviews that getting a full refund is going to be difficult.
I am still working the process so I optimistically said I wasn't sure about their refund policy.
Compare what I received to what is pictured on their site. They only are getting one star because zero was not an option.
Do not purchase shoes from this company unless you want to pay cost to return the shoes, in my case, two pairs that are to small, UNLESS you want to pay charges to ship back to CHINA! They do not disclose in their return policy that they "have warehouses everywhere" but they do not have to disclose, so they say!
Very nasty Customer Service Reps, and as far as they are concerned, either you pay the return shipping to China, or your tough luck! WRONG!
I have reported to AmX and PayPal!
Sandals are nothing like advertisement. Made of cheap plastic. Finally heard back from my emails. Return to China for refund. Postage $55 so obviously not worth it. The shoes are complete rubbish.
They advertise the most comfortable walking shoe and I was sold with the photos. They look like genuine leather and comfortable. I received a month later after ordering and they are not anything like the photos. The shoes look very cheap like I purchased from the dollar store. The stichting was not even, I had dent marks on the side of the heel, arrived in plastic like you would get a toy in and the return policy is unacceptable. I paid over $30 for the shoe, I expected quality leather. As soon as I received, I sent an email and told them I wanted to return. They stated I had to take a picture of the item and they would have to approve the return. Really? After approved I have to pay for shipping back to China. It was going to cost $25.00 for shipping I sent a pair to a friend for her birthday, so embarrassing. I am out $70.00 for both pairs of shoes.
Can't get cooperation on these ugly shoes. The shipping is a China address with an exorbitant cost. Sorry I didn't check reviews first.
I think after so many reviews someone should do something about it. I bought a pair of shoes for $40 and they sent a size that no-one uses. They said if I send the shoes back out of my pocket, they will refund a percentage of my money. How much will it cost it to china? To make me feel better they have the shoes now on sale for $16.00. Best Walk is putting their hands on our pockets and no-one is doing anything. Although it is ideal, it should not be necessary to check all the reviews before buying something.
I concur with all of the other reviews here. Worst quality shoes I have ever seen. Will not let you return if they don't fit or you dont like. Very rude customer service when you try
I found these same shoes on ebay for $2-3. Cheap imitation of shoe. Has not responded to emails for returns. This site looked so legit. They are based through Spotify? Their website says that they have a guaranteed 30 day return but not on SALE items, but ALL the products are on sale! I have filed a complaint with the FTC and my credit card company.
These shoes are the biggest ripoff ever. They're so poorly made, provide no support(someone said it was like walking on a piece of cardboard), and slip off and on your foot with no way to tighten the straps. Their answer to returning the shoes is to take a 20% refund or return the shoes to CHINA at my expense. I'm so sorry I didn't read these reviews before buying.
The worst on line products, bad quality, worst customer service. Don't buy it, they stole your money
I placed an order on 11/30/2019 and received the shoes 12/29/2020. Their website says they "ship worldwide right to your door" but they leave out that they ship from China
I bought a pair of orthopedic tricolored sandals from their website. I paid $49 for something that looks like it's from a dollar store. They sent the wrong size. When I complained, I was told to send a video. They said I could ship them back at my expense ( to China). They stopped returning my emails when I demanded a refund. Total scam company, disguised on a credible looking website!
This is a scam! The website states "Customer Support 24/7", not so. There is no customer support. None! If you call, there is no one answering the phone. They didn't even bother to record a human voice greeting. In reply to my one and only email asking if my order has shipped, I got a reply asking to make sure I don't send more then one email per day: "Please help us serve you better by not spamming our inbox." No answer about my order.
Purchased tri colour sandals, they were made of plastic... wrong size. Emailed company five times and no reply... sent back to address shown for refund and have not heard again. PayPal not interested and refused my resolution. Company now have my money, the shoes and I am out of pocket for postage. Don't buy from them.
Took forever to get the sandal, they were very poorly made, insole was all crimped and not glued down the size was way off, too big or wide, and wrong color. For $40.00 It was not worth it. Tried emailing them and they did email me back to say send pictures which I did and never heard from them again.
Poor packaging, size "34" is smaller than the size 8 I requested; no way for refund by their policy. I will not buy anything here again.
DO NOT deal with this company.If you have any problems with your order you will not get your money back.As soon as you ask for a refund they stop communicating with you. There is no way to get your money back. Disgraceful.
Tip for consumers:
Do not buy anything from this company.
I saw pictures of sandals on their website. Looked like great orthopedic sandals and half price at tha!. Ordered them, some orthotics that looked good, and a leg pillow. Found the sandals on Amazon for a fraction of the price and let them know immediately.
5 weeks later I get my package. The sandals and orthotics are a joke.
Guess what, I can take pictures, get a green light from them and I can then send them back to China. What a joke $$$$$$$$$ back to China. I'm calling my VISA card company. Sandals look like two pieces of cardboard.
This website is a joke! Their "orthopedic shoes" are nothing but cardboard covered in colored plastic. I have been going back and forth with their customer service and they won't give you any return instructions. They stall by asking for videos of the shoes? I'll probably never get my money back, but I'm sure as hell going to try.
The shoes we received were very low quality, just plastic/cardboard rubbish which looked as though they would fall apart very quickly and certainly not in accordance with the advertising or price. I tried to contact the company to return them but despite my several emails, no replies received. Avoid this company like the plague
This is the worst place to buy shoes from they look nothing like their photos. In order to return them they must be sent back to china which costs more than these cheap knock offs cost!. Do not waste your money!.
I purchased a woman's sandals based on the reviews. However, the reviews are fake. These sandals are the worse sandals. I thought it was a company here in the USA but it is actually coming from China. I have already emailed them three times and no has responded. This site is a scam!
A total scam. BestWalk advertised comfortable shoes and used photos which presented the shoes in a very favorable way. They looked like good quality shoes but they were the worst I've ever seen. Not even worthy of Dollar Store merchandise. I emailed immediately to return them and was told to take a 20% refund or return the shoes to China at my expense. I wish I had used PayPal because I'm out $70 since my credit card company won't do anything to help. DO NOT buy anything from BestWalk. Calling their merchandise junk is being kind! Complete crooks.
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