Berrylook Questions & Answers

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Here’s what consumers have asked with answers from Berrylook staff and previous consumers.

249 questions answered
15% answered in 1 day
Question:

E46373 liar never got the blue fake fur after 15 months.u keep money and reply it was delivered u are scam and fraud.u pay people to answer liés and

Answer:

Hello, I've checked your order and the refund has been applied but it meets some problem and now it is still in processing, thanks.

By Berrylook B.,
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Question:

Answer:

Hello, you can go to th.berrylook.com and id.berrylook.com to have a look, thank you.

By Berrylook B.,
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Question:

I want their phone no to contact them and ask for my shipment.

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number and the problem with your order to review@berrylook.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
Question:

Are they trustworthy?

Answer:

Yes, just feel free to shop here, thanks. Any question, just email to review@berrylook.com.

By Berrylook B.,
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Question:

On november 18th i ordered boots and every time i try to track with tracking number says don't exist?what is going on?

Answer:

Hello, Pamela M., you can send your order number to review@berrylook.com to get help. And the same as Sue M., you order # E- 559509 is in normal processing and which has told you, thank you.

By Berrylook B.,
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Question:

I need a return address for the garbage they sent me. how do i obtain this since the form i try to submit keeps saying the verification code is wrong

Answer:

Contact your credit card company and demand, politely, a refund. I got a credit from Discover for a scam from now defunct Fashionmia.

By Teresa Y.
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Question:

Answer:

Let your credit card company know about the scam. They should issue you credit.

By Teresa Y.
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Question:

Hi, why are they so much negative reviews on berrylook? is this real?

Answer:

Because it is a sham company that sells extremely cheap knockoffs of the products that they show on their site. The pictures are taken from other sites and they make horrible copies. The item you will receive will most likely not be wearable as they are so cheaply made.

By Julia H.
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Question:

How do i print off a return label?

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number and the problem with your order to review@berrylook.com So that we can confirm with the relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Question:

Would like to return items ordered...please give me a return address!!! thank you

Answer:

Hello, you can send your order number or register email to review@berrylook.com to get help.

By Berrylook B.,
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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