BeenVerified Questions & Answers

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Here’s what consumers have asked with answers from BeenVerified staff and previous consumers.

98 questions answered
23% answered in 1 day
Question:

I have paid for annual updates. yet i tried to do a people search recently with no success. my computer received dozens off logos, but to official

Answer:

Hi, Thank you for your question. To look into your account, could you provide your id number or the email address you used to create your account? Thank you, BeenVerified Customer Care

By Dana C.
Question:

Can you delete my customer information? (ip address, email i provided, billing info?) i do not trust your company.

Answer:

Hi, Did you successfully create an account? If so what is the email address you signed up with? With this we can locate that account. Please note we do not share the information provided to us on the sign up page. Thank you, BeenVerified Customer Care

By Dana C.
Question:

Did you cancel the credit card # i gave you? i don't know what password you want just forget it but you'd better cancel my card

Answer:

Hi Ellen, We are happy to help. To locate the account, please provide the email address you used to signed up with.

By Dana C.
Question:

When i cancel the day after i pay for it do i get money back

Answer:

You don't. It's called a trial membership. (Please enter 50 characters)

By Jonny S.
Question:

Does the background check show marriage/divorce information?

Answer:

Hi Desiree, We will include marriage and divorce records in a person's report, whenever they are available to us. There are vast differences from state to state regarding how marriage and divorce records are made publicly available for integration into our database. There are many states that do not yet make their marriage and divorce records available digitally for us to pull into our reports. If you do not see a marriage or divorce record you expected to find, please know that we are constantly updating and expanding our database to provide the most comprehensive and accurate reports we possibly can. If you have not already, we encourage you to activate the Monitoring feature, so you will be notified whenever we receive new data in the person's report, such as an added marriage or divorce record. If you have additional questions, please don't hesitate to contact us at support@beenverified.com or 1-888-579-5910.

By Dana C.
Question:

Answer:

Hi Dee, BeenVerified is a website that provides a searchable database of aggregated public records. You can search a name on the site to locate addresses, phone numbers, relatives, court records, and much more. You can also run searches on addresses, phone numbers and email addresses. All searches are run by you in your account, once you sign up for an account. We also offer an opt out tool so that you can remove your information if it appears on our site. Please use the link below to opt your name out of BeenVerified's people search results: www.beenverified.com/optout To get started, click the link and use the search to locate and select your record. You will then receive an email asking you to click to verify your request. After you verify, we will send you an email confirming that the record you selected has been opted out and will instruct our data partners not to return the record in future People Search results. Further, please be aware that we obtain and regularly update the BeenVerified people search results from various public and private databases. Although we and our data partners do our best to suppress the records that you opt out from appearing in our people search results, there may be times when our data partners provide us with new data about you that is different enough from the data you previously opted out such as different spellings, initials, combinations of information, and/or addresses that it is not possible to conclusively opt out that new record. Accordingly, if you have previously opted out and see a new record about you appear in our people search results, please contact us with this opt-out request and we will remove this record as well. For more detailed information about the opt-out process, please visit our Opt-Out FAQ: http://www.beenverified.com/opt-out-faq, or send us an email at support@beenverified.com Kind regards, BeenVerified Customer Support

By Dana C.
Question:

How do i get an account?

Answer:

Hi William, BeenVerified is a website that provides a searchable database of aggregated public records. You can search a name on the site to locate addresses, phone numbers, relatives, court records, and much more. You can also run searches on addresses, phone numbers and email addresses. All searches are run by you in your account, once you sign up for an account. If you are interested in signing up, you can view our current pricing here: www.BeenVerified.com/subscribe You can sign up by creating an account on that page. I hope that helps but if you have any other questions, please do not hesitate to contact us.

By Carla S.
Question:

How do i correct errors in my been verified report?

Answer:

Hi Warren, BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills. As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. Because we do not create the information, we cannot edit the information. Corrections occur through ongoing, systematic database updates. So while we cannot edit your information to make corrections, please also know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can. While we can't edit the information in a report, we do offer an opt out tool so that you can remove a report for your name if you so desire. Please use the link below to opt your name out of BeenVerified's people search results: www.beenverified.com/optout To get started, click the link and use the search to locate and select your record. You will then receive an email asking you to click to verify your request. After you verify, we will send you an email confirming that the record you selected has been opted out and will instruct our data partners not to return the record in future People Search results. Further, please be aware that we obtain and regularly update the BeenVerified people search results from various public and private databases. Although we and our data partners do our best to suppress the records that you opt out from appearing in our people search results, there may be times when our data partners provide us with new data about you that is different enough from the data you previously opted out such as different spellings, initials, combinations of information, and/or addresses that it is not possible to conclusively opt out that new record. Accordingly, if you have previously opted out and see a new record about you appear in our people search results, please contact us with this opt-out request and we will remove this record as well. For more detailed information about the opt-out process, please visit our Opt-Out FAQ: http://www.beenverified.com/opt-out-faq If you need any additional assistance, or have any further questions, you can reach us at 1-888-579-5910 or support@Beenverified.com

By Dana C.
Question:

I wanted to search in canada also, but i cant seem to get that option.

Answer:

Hi Bonnie, At this time, we provide searchable U.S. public records. You can search U.S.-based individuals, U.S. phone numbers and U.S. properties. We do not currently have international information, so it not possible to run searches on international phone numbers, properties outside the U.S. or on people who are not based in the U.S. If you have any additional questions, please feel free to contact us at support@beenverified.com or 1-888-579-5910.

By Dana C.
Question:

Can i track someones location all the time

Answer:

Hi Irene, BeenVerified is a website that provides a searchable database of aggregated public records. You can search a name on the site to locate addresses, phone numbers, relatives, court records, and much more. You can also run searches on addresses, phone numbers and email addresses. All searches are run by you in your account, once you sign up for an account. Our service does not allow you to track an individuals location in real time, but can provide past and current addresses associated with a person. If you are interested in signing up, you can view our current pricing here: www.BeenVerified.com/subscribe I hope that helps but if you have any other questions, please do not hesitate to contact us at support@beenverified.com or 1-888-579-5910.

By Dana C.

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