Bark has a rating of 3.1 stars from 1,446 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention next day, quick response, and short notice. Bark ranks 1st among Cleaning Service sites.
This company responds to reviews on average within 3 days
No positive highlights yet
Needed to find two local tradespeople - one PC repair, one TV repair. I found each on Bark with very little fuss and both were excellent. Hard working, very polite, completing the jobs for a fair price. I may have been lucky but am very grateful.
This company introduced us to a so called roofing company, Roofline, who turned out to be a bunch of scammers who ripped us off financially & did abysmal work leaving our roof worse than when they started. Unable to contact them we have had to resort to getting another contractor to complete the work as damage to infrastructure & internal decoration has been the result. Use this company at your peril
This company introduced us to a so called roofing company, Roofline, who turned out to be a bunch of scammers who ripped us off financially & did abysmal work leaving our roof worse than when they started. Unable to contact them we have had to resort to getting another contractor to complete the work as damage to infrastructure & internal decoration has been the result.
Use this company at your peril
Used Bark a few times and it has proven to be very useful. Found local cleaners plumbers and gas engineers very quickly
Needed to find two local tradespeople - one PC repair, one TV repair. I found each on Bark with very little fuss and both were excellent. Hard working, very polite, completing the jobs for a fair price. I may have been lucky but am very grateful.
Hi Nikki,
Thank you for your review.
We’re very glad to hear that we could help connect you with two professionals through the platform.
If you would also like to leave both companies a review, just login to your Bark.com account and click on their respective profile pages.
Kind regards,
The Bark Team
Bark was really quick and easy to use, and very efficient. It came up with matches immediately, and I got responses back from potential architects by the next day. I have since met up with one of them, and engaged their services. Overall, very happy with the outcome.
I have been trying to get android working for two weeks, and every day I speak with a different customer service rep, I have to explain the issue every day to a different customer service rep.
Problem, my child's phone is locked out of all service, I am unable to reassign the device. Bark doesn't provide phone support and there is no way of resolving this issue.
I will try to get my money back, this product isnt ready for release. Worst ever.
Tip for consumers:
I have been trying to get android working for two weeks, and every day I speak with a different customer service rep, I have to explain the issue every day to a different customer service rep.
Problem, my child's phone is locked out of all service, I am unable to reassign the device. Bark doesn't provide phone support and there is no way of resolving this issue.
I will try to get my money back, this product isnt ready for release. Worst ever.
Products used:
Bark Home and Bark JR.
Bark create fake leads in order to take small businesses money. Hardly anyone response of the number and details provided even exist.
They then double charge you and refuse a refund.
Look at other ways to market your business, avoid at all costs!
Products used:
Marketing service
Very quick find all tutors for my daughter. I like I can choose if same tutor was unlikely. Quick communication. Excellent service. Thanks you for your job.😊😉
Hi Viktorija,
Thanks for your review.
It's great to hear that we could help connect you with professionals through the platform.
Kind regards,
The Bark Team
Barks is the biggest scam and thief out there people please keep your selves away and when we speak the truth they simply terminate your business with credits in it with no good reason. They use one same lead for multiple platforms like one bone for ******* dogs. Now go get it. Most customers are also scam in there as well. Please refrain from this bark.com site and its leads as they are the biggest scam of all times. They don't like it when we bring it to their attention that they are the biggest scam so they keep your credit and terminate your account knowing they are from UK and no legal action under consumer regulations can be taken. They are all really rude with no English language on the phone either.
Tip for consumers:
Barks.com is ripping and scamming millions of hard working people out there and when asked why they are scamming people the terminate and keep all your credits with no good reason.
Products used:
Leads
Not the best site out there, in fact pretty poor, spent money on this site hoping to get further leads, leads did come through but me following up these leads was a complete waist time, some never answered the phone, never returned calls or returned emails regarding there need for my business, this was back in 2023,so gave up on this site as i felt leads could be false, So muggings here thought things might have changed for 2024 spent another £100 for discounted leads, And would you believe it, the same has happened again, have expressed my concerns to bark, guess what no replies, its not a site that works for the builder,so beware
Fernando was excellent on time. Easy to speak to, clean up was done properly, job complete. The price was right for the work they did. Thank you
Hi Stephanie,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Needed a house clearance, got 5 quotes, choose the 1st one, excellent service so simple process. Brilliant
Hi Shaun,
Thanks for your review.
It's great to hear that we could help.
Kind regards,
The Bark Team
Tried to get local cleaning companies to do an inter-tenancy clean. They either said they'd call me back (& didn't) or just weren't interested (despite advertising as such!). Felt that I was going with my begging bowl! Completely different experience with Bark com. Potential companies contacted me and I felt in the driving seat (as I should have, as a customer); all viaing for my business. No time wasters and job done to my specification. Great site for landlords, particularly if properties in different areas. Thanks Bark. Happy customer. 5*. 100%.
Hi Bernard,
Thanks for your review.
It's great to hear that we could help connect you with professionals through the platform.
Kind regards,
The Bark Team
I can not believe the total amount of complete incompetence, rudeness, and unprofessionalism shown by any singular company on the planet.
I experienced things with Bark.com in the last two weeks that you could not possibly make up.
My first take on it when I viewed the leads was they looked so vague and incomplete I had already moved on to another leads company, however, they made me a 50% offer on the credits, so I thought I'd take a shot with them. Big mistake.
First off, they promise at least 10 or more leads in their starter packs.
I ended up with 8 leads, and six of them turned out to be completely fake ads, that had the word "Verified" beside them.
As I found out later, a lot of people just give fake information only to look at the inside of Bark, and the word verified is meaningless.
Each time I realized an ad was fake, and reported it, the minimum wage inexperienced staff members would rather pick a fight insisting I prove it was fake, rather than do their own investigation, which was pretty easy to do.
As of today's date, only 3 of the 6 fake ads have been returned in credit.
Where are all the employees? Other than the one rude obnoxious email opener, I've tried calling over five different times and sent over 20 emails in two weeks with only three of the emails replied to.
Bark is a total train wreck. I can not see this company lasting more than another year.
Products used:
Leads credits for business
* Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Mike,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Cleared all my waste products in my garden very professional and done a wonderful job mr David and co.
Hi Mohammed,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
COMPLETE SCAM! Signed up with bark to get renovation leads. Bark said if the leads don't result in a job they would refund the credits. No one answered any of the numbers in the 6 leads so we called Bark and they did refund them. (that's 12 leads) 1 of the next 6 numbers worked and the one that worked said they were inundated with 10 calls from contractors, that they were annoyed and didn't want to talk to anyone else. Continued to call the numbers on several times with no answer - some numbers didn't even ring. Called Bark again to get a credit for the numbers that didn't answer and Bark said they verified the numbers so no credits were going to be issued. Realized we had more than 60 credits on the account and saw that the system charged us twice for additional leads when we didn't want them and they wouldn't refund that money either. Do NOT waste your money. This is no different than someone making up fake leads and charging you for them
Tip for consumers:
Was told that the credits would cover upto 10 leads they only covered 7. They don't qualify the leads properly because they never actually speak to anyone before they put the lead on their website. They admitted that theyre working on a better qualification system but its not in place yet. In lieu of this they should refund customers but they don't. They let it cost us
Products used:
Paid for Credits on the site to purchase leads.
I am a License-Insured NJ HIC Contractor with 35+ years of experience and local to Morristown, NJ... I had paid $160+ for the basic referral service. Bark.com is definitely a scam! The referrals I had received were without full names, without full addresses, with 90% of the referrals never responding to a phone message-text or an email... I had a friend use Bark.com for a bathroom remodel post within my area code, and my company did not come up as a choice for him, nor did I see his posting, which I should have for the money I had spent... I was able to speak to #2- out of the #10- referrals, who supposedly were committed to a garage conversion (which we have experience), and neither of these referrals were vetted by bark.com, which means that Bark.com does not even speak with anyone calling in for referral work... Unfortunately, neither referral was in a position to afford to do the project, and they called only to inquire information, which I advised free of charage! I would warn Handyman and Home Improvement Contractors not to waste any of their time or money with Bark.com!
Tip for consumers:
Stated, simply a scam!
Products used:
Signed up for referral service for Bark.com
Mike from M&M Gas arrived on time to perform a landlord's annual gas check. He was knowledgeable and
Courteous. We also discussed the future of heating systems with the introduction of new types of heating.
Hi Rodney,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
This is fraud.
The Bark site has many features that resemble fraud.
After using the site for several months, I noticed that the site provides a lot of information that is no longer relevant. After paying for the leads, I often received a response from customers that not only had they already chosen the worker, but the work had already been done. And the site continued to take payment for such leads several days later. About which I wrote to the site management with a request to return the payment for such unreliable leads. As a result, they banned my account with the wording:
"This email is to inform you that your Bark account has been terminated and you are banned from using Bark.com.
We have identified you have operated additional accounts on Bark.com which is strictly against our terms of service, therefore, we have terminated your accounts. "
I carefully read their rules THREE TIMES and did not find a single clause prohibiting the use of additional accounts. That is, they banned me citing a clause that does not exist at all, indicating that they banned me for asking for a refund for providing false information.
But that's not all. They banned my wife's ONLY account that she used separately from me with the same reasoning about additional accounts.
She wrote to them that she only had ONE account and received a reply with a completely DIFFERENT rationale:
"We reserve the right to remove accounts at our discretion to protect our users."
There was no answer to the question of what threat it poses to users.
That is, your account can be banned at any moment for absolutely arbitrary and unknown for you reasons. At the same time, they refused to return the payment that remained unused. That is, they appropriated payment for services NOT PROVIDED, which is already a DIRECT sign of fraud.
If it were possible, I would give this site minus 5 stars
The Bark site has many features that resemble fraud.
After using the site for several months, I noticed that the site provides a lot of information that is no longer relevant. After paying for the leads, I often received a response from customers that not only had they already chosen the worker, but the work had already been done. And the site continued to take payment for such leads several days later. About which I wrote to the site management with a request to return the payment for such unreliable leads. As a result, they banned my account with the wording:
"This email is to inform you that your Bark account has been terminated and you are banned from using Bark.com.
We have identified you have operated additional accounts on Bark.com which is strictly against our terms of service, therefore, we have terminated your accounts. "
I carefully read their rules THREE TIMES and did not find a single clause prohibiting the use of additional accounts. That is, they banned me citing a clause that does not exist at all, indicating that they banned me for asking for a refund for providing false information.
But that's not all. They banned my wife's ONLY account that she used separately from me with the same reasoning about additional accounts.
She wrote to them that she only had ONE account and received a reply with a completely DIFFERENT rationale:
"We reserve the right to remove accounts at our discretion to protect our users."
There was no answer to the question of what threat it poses to users.
That is, your account can be banned at any moment for absolutely arbitrary and unknown for you reasons. At the same time, they refused to return the payment that remained unused. That is, they appropriated payment for services NOT PROVIDED, which is already a DIRECT sign of fraud.
If it were possible, I would give this site minus 5 stars.
Tip for consumers:
It's fraud
Leads that lead to nowhere but cost you £10-£20 a pop! Don't even have the chance to sell to a client. Accounts get closed pretty soon after with the reason from bark that they likely went with someone else lol leads are not genuine and not contactable - avoid at all costs. Also on site saw duplicate leads - twice in a week! This outfit should be shut down.
Tip for consumers:
A shoddy outfit for professionals
Products used:
Discounted deal.
* Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi there,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Bark.com is terrible for customer service and sellers. They have a lot of fake leads and do credit you back hardly for anything. If you are hired then they just cancel on the site Bark.com doesn't give a $#*!. Ran by Brits and who only care about diplomacy. Waste of money and a lot of it. Would not waste my time if your a business. They are only a search engine with fake leads.
Tip for consumers:
Site and customer service has a lot of fake leads.
Products used:
Site for leads
The driver with very helpful very supportive thank you this is my third time I got this company very good hey
Hi Suzanne,
Thanks for your review.
It's great to hear that we could help connect you with a professional through the Bark.com website.
Kind regards,
The Bark Team
Many fake leads that will never get you in touch with a customer or get you hired. Their policy will not refund you if the "customer" is not responding your calls or texts. So prep yourself to call and text endlessly and even pay them to do som
You contacted me to give me another 'offer', you're all fraudsters, I wanted a refund because I never used your services! I have nothing else to talk with yourselves.
Tip for consumers:
Never make an account with them, the leads are all fake
Products used:
Nothing
This is fake jobs company, with fake reviews, is a bunch of Indians who review themselves, bought credits, send messages notneven a Hello, so they create themselves the jobs most probably, a customer who wants a quote reply to all participants who purchase the jobs to give him a quote otherwise why should create the job, but because is fake you got no answers so you spend credits for no answers. Avoid, avoid, better google ads. They also refuse a refund even if no jobs has been taken and credits remaining, will report them to scam and authorities.
On Feb 9 **** i made a paypal payment to KRAZYDE in the amount of $799 after being contacted by a person posing under the name of Kevin Kristen who worked for krazydesignlabs, website design villa, and website design valley. This thief contacted me after stating he was notified by another scam website bark.com. I have all the communications. He did not provide any of the work that was promised and when i asked for a refund he repeatedly promised that a refund was coming AND JUST KEPT PLAYING GAMES AND GOING IN CIRCLES. None of the work promised was completed the feedback was not even read and i was dealing with fakes for 4 weeks. STAY FAR AWAY FROM BARK.COM, WEBSITEDESIGNVILLA, KRAZY DESIGN LABS, KEVIN KRISTEN!
Tip for consumers:
BARK.COM TAKES A CUT FROM THE THE SCAM ARTISTS THEY PROMOTE STAY FAR AWAY FROM THIS SCAM SITE AND ANY KAE WEBSITE DESIGNERS
Products used:
799$ PROFESSIONAL WEBSITE DESIGN PACKAGE AND ALL SOCIAL MEDIA NOTHING WAS DONE NOT EVEN A WEBSITE DESIGN WAS PRODUCED AFTER FILLING OUT 3 LONG FORMS WITH PARAGRAPHS OF DETAILS RE MY BUSSINESS AS WELL AS 3 WEEKS OF BACK AND FORTH EMAILS AND PHONE CONVERATIONS THAT RESUKTED IN NOTHING BUT UNPROFESSIONALISM AND FINALLY LCUED IN THIS WS A SCAM
Bark is 100% a fraud, take a look at the attached images. None of their leads are real, almost none ever respond and endlessly string you along when they do without ever committing to paying.
Do not under any circumstances give them money. They likely pay for 5-star reviews, and they have aggressively taken down my reviews and complaints on other sites.
AVOID AT ALL COSTS.
Tip for consumers:
Bark is a total scam.
Products used:
Lead generation.
Hi there,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
November 2014 - Bark.com founded by Andrew Michael and Kai Feller
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Hi there Chris,
Thanks for your review,
It's great to hear that we have been able to help you find multiple service providers.
If you would also like to leave the professionals you hired review, just login to your Bark.com account and click on their Profile page.
Kind regards,
The Bark Team