Keith C.

I signed up for Fiber Optic Cabling over a month when the sales representative signed me up for services. Yet, ATT doesn't know how to communicate with their engineering department to know of when it is actually available. Next the technician comes I would say on January 23 and he tells me that ATT will have to follow up when the engineering aspects are available in the neighborhood. Basically a full week went by and no response nothing. Then called and should be scheduled for installation on Feb 2th, then again I was told it won't be scheduled till Feb 9th, then today on Feb 13th which I took 1/2 day off of work twice now. Moreover, 1 hr into the installation time I was called again by the Resolution Department and told it will not be available till Feb 23rd which I have already lost my internet by switching and the miscommunication of ATT. These experiences are not justified and they have a really exhausting experience on the side of the customer. They also need better communication with the Sales Team practice along with the Engineering Team to be successful. It will be over a 1 1/2 months after the situation of being told I purchased the Fiber Optic Cable Internet while losing my regular internet and being told to switch. Very unprofessional and want to be contacted about upper management on this process.

Bark.com is terrible for customer service and sellers. They have a lot of fake leads and do credit you back hardly for anything. If you are hired then they just cancel on the site Bark.com doesn't give a $#*!. Ran by Brits and who only care about diplomacy. Waste of money and a lot of it. Would not waste my time if your a business. They are only a search engine with fake leads.