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How can you tell real clients from bots?

asked by Alex L. on 6/4/19

4 Answers
Hi Alex,

Every lead we send through is posted by a customer that is actively looking for a professional and places a request or has used us in the past successfully to find a professional and returns. Customers enter their own details with regards to the job requirements and provide their own contact details to find professionals.

We get 1000's of requests daily and due to this we do rely on a system to vets the leads, its not flawless so some requests do slip through the cracks.

If you have issues with leads, where the customer have provided incorrect contact information. You can speak with our friendly customer success team who will be happy to help.

You can reach our team by phone or email:

Kind regards

The Bark Team
Helpful (0)
I approached a lead that had come back to me saying she couldn't think about personal training at the moment as she had other things to sort. This seemed a little odd to me as the lead was supposedly less than a day old.

When I questioned her as to whether her need was legit, she said it was but that she had never heard of Bark.

She had been looking for a PT previously via other avenues, but a death in the family had put that on hold.

So, it begs the question, if she hadn't put her details on Bark, then where did Bark get them from????

Old leads taken from other sites.

Helpful (0)
I agree 100% with John P and the polite response from Bark is a smokescreen imo.
Helpful (0)
You can't, just as you can't tell whether someone is just seeing how the service works, nor whether it is someone paid by Bark to post fake jobs. Bark still get your points (money) so why should they care?
Helpful (0)

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