Banggood Questions & Answers

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Here’s what consumers have asked with answers from Banggood staff and previous consumers.

217 questions answered
14% answered in 1 day
Question:

Hello i have a quesions?

Answer:

Dear Brandon A, Thank you for your query. Could you please kindly explain clearly whats your question? Best regards Banggood Team

By Katherine L.,
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Question:

Hi how long does it take to ship from hk to canada?

Answer:

Dear TIFFANY S, different country, shipping method and product have different price. You can go to our product page then choose the country and shipping method, then you can see the price. Also you can turn to the link: http://www.banggood.com/help-search-k-?search=how+long.Thanks.

By Katherine L.,
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Question:

Is it as safe as ebay or amazon

Answer:

Dear Craig B, thanks for your question.We are a reliable online shopping company.If you have any problem, feel free to contact us: http://www.banggood.com/Contact-Us_hi111

By Katherine L.,
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Question:

Why doesn't banggood care about the poor reviews it receives on this site as well as numerous others

Answer:

Banggood is not honest seller. It's normal that they don't keep their promises and just respond automated canned responses. They tell you to contact via email but never care about you again.

By Servet G.
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Question:

Were all of the good reviews written by bangbad employees?

Answer:

Wouldn't be surprised. Just wished I'd read the reviews before I bought!

By Peter H.
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Question:

Answer:

Vem dentro do prazo informado na hora da compra mais ou menos de 30 a 45 dias vem da China

By Waldeck d.
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Question:

Is the price mentioned on site all inclusive. i mean any further payments to be made ?

Answer:

Dear Bholenath Y, thank you for your message. About the price, please refer to the page show when you check out and pay for the item. For any further assistance do not hesitate to contact us. https://www.banggood.com/Contact-Us_hi111 We will do our best to find the best possible solution for you. Have a nice day.

By Katherine L.,
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Question:

I want to order meiigo s8 and i don't know excatly when i will recieve it

Answer:

Dear Hema, thank you for your message. The shipping time is depend on the shipping method. Usually it is 7-25 business days. For more details: https://www.banggood.com/Shipping-methods_hl13 For any further assistance do not hesitate to contact us. https://www.banggood.com/Contact-Us_hi111 We will do our best to find the best possible solution for you.

By Katherine L.,
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Question:

Hi !!! i want to order jumper ezbook pro laptop from your site .will it reach to my destination surely in india as i am paying about 300$ online ????

Answer:

Dear Suraj M, thanks for your message. You need to go to our website to place an order if you want to buy our product then we will ship it to your address. Here is our website. http://www.banggood.com/ Welcome to place an order if you like our product. But please be informed that customers are responsible for all import taxes and duties that may be charged when the item passes through customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods youve ordered from us arrive in your country. We advise you to find out about the local regulations prior to ordering from us. Banggood cannot give you advice or information about tax rates and customs charges in your country. If you need any further assistance do not hesitate to contact us. http://www.banggood.com/Contact-Us_hi111 Best regards, Banggood Team

By Katherine L.,
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Question:

How can i trust this site

Answer:

Dear Ckannaiah C., we are a reliable and trustworthy online shopping website from China. And our products are also made and shipped from China. We will ship your product to your address after you place an order on our website. Here is our website. http://www.banggood.com/ If you need any further assistance do not hesitate to contact us. http://www.banggood.com/Contact-Us_hi111 Best regards, Banggood Teams

By Katherine L.,
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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