AVOV Technology Questions & Answers

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Here’s what consumers have asked with answers from AVOV Technology staff and previous consumers.

32 questions answered

13% answered in 1 day

Question:

Trying to watch cfl western final, keeps freezing every few minutes. help! Trying to watch cfl western final, keeps freezing every few minutes. help!

Answer:

Could be internet connection, have you tried to check your download speed? www.speedtest.net.

By Jake K., over a year old

Question:

Being new at this this is not a complaint as of yet but the 2 avov boxes i bought keep freezing up or do not load some of the movies or channels at all. can i get some help to resolve my issues? my provider is bell and my modem is a fiber optic one. i would prefer communicating through my email (bedardg@yahoo.com) if this is not too much to ask. thank you gabriel bedard, from north bay, ontario. Being new at this this is not a complaint as of yet but the 2 avov boxes i bought keep freezing up or do not load some of the movies or channels at all. can i get some help to resolve my issues? my provider is bell and my modem is a fiber optic one. i would prefer communicating through my email (bedardg@yahoo.com) if this is not too much to ask. thank you gabriel bedard, from north bay, ontario.

Answer:

Hello, best way to get help is via our help-desk you can do so by opening a ticket at http://help.avov.tv - we can certainly help you out!

By Jake K., over a year old

Question:

My box keeps freezing i have it hooked up now in stead of wifi but it's still freezing what can i do My box keeps freezing i have it hooked up now in stead of wifi but it's still freezing what can i do

Answer:

Which device do you got any have you tried opening a ticket at our help desk, http://help.avov.tv

By Jake K., over a year old

Question:

Hi who is wholesaler in canada as i buy from someone on very high price. i am in mississauga. Hi who is wholesaler in canada as i buy from someone on very high price. i am in mississauga.

Answer:

Hello, You can check our authorized seller page for wholesalers that may be able to help you. You can find this information at: http://avov.tv/where-to-buy.

By Jake K., over a year old

Question:

Hi i have an avov tvonline plus which kept freezing and disconnecting every 5 minutes, i did change the box from the dealer and the new one was better but also disconnecting every 30 mins until i used ehernet cable instead of wifi, now for the past 2 days working fine. could it be the wifi is defected? thanks Hi i have an avov tvonline plus which kept freezing and disconnecting every 5 minutes, i did change the box from the dealer and the new one was better but also disconnecting every 30 mins until i used ehernet cable instead of wifi, now for the past 2 days working fine. could it be the wifi is defected? thanks

Answer:

This is possible. If you try a factory data reset, it could apply the new updates. If you need more help, feel free to open a ticket at http://help.avov.tv for more help!

By Jake K., over a year old

Question:

Why can't i save my favorite channels. it kept deleting my favorites. Why can't i save my favorite channels. it kept deleting my favorites.

Answer:

This is a bug. If you can kindly report it at http://bugs.avov.tv our team will get around it. We are working on solving all the issues!

By Jake K., over a year old

Question:

Hi, i bought the vixo 2 box 4 months back and it was running fine till last week and all of a sudden it started to freeze. after 2 mins of channel viewing it gets freezed. i changed to 2 different subscriptions and they say that it a problem with the box. please suggest. Hi, i bought the vixo 2 box 4 months back and it was running fine till last week and all of a sudden it started to freeze. after 2 mins of channel viewing it gets freezed. i changed to 2 different subscriptions and they say that it a problem with the box. please suggest.

Answer:

Hello, You can open a ticket at our help-desk, http://help.avov.tv and our team can help you.

By Jake K., over a year old

Question:

Price for unit Price for unit

Answer:

Depends which you are interested in. You can check our full products is http://shop.avov.tv

By Jake K., over a year old

Question:

Ive had my box for a few months now and enjoying it. until recently it has been freezing up. now it seems to be stuck on the avov screen and doesn't do anything else. i have unplugged it and plugged it back in but it doesn't reboot and the same avov screen shows up and stays there for a long time. howvcan i fix this problem.

Answer:

Hello, The is a simple fix. It requires you device for an RMA. You can open a ticket at http://help.avov.tv and a Support Guru can help you get that going!

By Jake K., over a year old

Question:

I cant connect to watch on the computer. what must i do? I cant connect to watch on the computer. what must i do?

Answer:

Hi You must have on your computer HDMI IN I hope it solves the problem if not contact me agin please Thank you

By lior B. over a year old

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AVOV Technology Questions & Answers

Trying to watch cfl western final, keeps freezing every few minutes. help! Trying to watch cfl western final, keeps freezing every few minutes. help!

My box keeps freezing i have it hooked up now in stead of wifi but it's still freezing what can i do My box keeps freezing i have it hooked up now in stead of wifi but it's still freezing what can i do

Hi who is wholesaler in canada as i buy from someone on very high price. i am in mississauga. Hi who is wholesaler in canada as i buy from someone on very high price. i am in mississauga.

Why can't i save my favorite channels. it kept deleting my favorites. Why can't i save my favorite channels. it kept deleting my favorites.

Price for unit Price for unit

I cant connect to watch on the computer. what must i do? I cant connect to watch on the computer. what must i do?

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