Ive had my box for a few months now and enjoying it. Until recently it has been freezing up. Now it seems to be stuck on the AVOV screen and doesn't do anything else. I have unplugged it and plugged it back in but it doesn't reboot and the same AVOV screen shows up and stays there for a long time. Howvcan I fix this problem.

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Ive had my box for a few months now and enjoying it. Until recently it has been freezing up. Now it seems to be stuck on the AVOV screen and doesn't do anything else. I have unplugged it and plugged it back in but it doesn't reboot and the same AVOV screen shows up and stays there for a long time. Howvcan I fix this problem.

asked by ATIA R. on 9/18/15

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Jake K. [AVOV Technology Rep] · Answer 1 · 2015-09-23T09:08Z

Jake K. [AVOV Technology Rep]

on 9/23/15

Hello,

The is a simple fix. It requires you device for an RMA. You can open a ticket at http://help.avov.tv and a Support Guru can help you get that going!

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