ASOS Questions & Answers

Question 1

Question:

I recently brought some adidas decon zx flux shoes and i didn't realize until i had worn them that they didn't have any stripes on the sides of the shoes, does this mean they're fakes? just curious I recently brought some adidas decon zx flux shoes and i didn't realize until i had worn them that they didn't have any stripes on the sides of the shoes, does this mean they're fakes? just curious

Answer · 2015-09-17T08:47Z

Answer:

Doubt it, I don't think they sell any knock off's. Depending on the print you got, some of them don't have stripes. Hope that helps.

By Daria d. over a year old

Question 2

Question:

Hi i am just wondering about sizes. not sure what size to purchase i am 5'2 i weigh 123 pounds i usually wear a size 4 in jeans depending on the store would i be a 4 or 6? Hi i am just wondering about sizes. not sure what size to purchase i am 5'2 i weigh 123 pounds i usually wear a size 4 in jeans depending on the store would i be a 4 or 6?

Answer · 2015-09-01T07:45Z

Answer:

Ditto with P S.'s answer

By Audrey Y. over a year old

See more answers (2)

Question 3

Question:

I was about to place an order, but have been reading the reviews about unreliable delivery, so i am hesitating. i would need my item to be delivered promptly. hmmm I was about to place an order, but have been reading the reviews about unreliable delivery, so i am hesitating. i would need my item to be delivered promptly. hmmm

Answer · 2015-08-18T09:33Z

It depends on where you live I guess? I live in Iowa and most of the times it says it ships from New Jersey. The longest time it ever took to ship to me was 7 days but I've received it in 4 before

Question 4

Question:

I joined asos to ask a question about a pair of river island chukka boots being sold at full price by asos, when river islands website are selling them off for less than half price. why? I joined asos to ask a question about a pair of river island chukka boots being sold at full price by asos, when river islands website are selling them off for less than half price. why?

Answer · 2015-07-27T06:16Z

ASOS cells many brands including River Island and French connection. Sometimes the stores end up having sales before the website does which is why there would be a difference in the price

Question 5

Question:

How can refund my money for items i didn't receive from asos?! i don't think i will ever buy from them again! please help How can refund my money for items i didn't receive from asos?! i don't think i will ever buy from them again! please help

Answer · 2024-01-01T04:39Z

You can contact their customer service and have an online chat with them. They will help put with your problem.

ASOS Questions & Answers

How is the orders for canada? are they quick? do they get lost? because i feel that its good only for the uk. thanks jen.

How many days will it take to send to dubai?

Do the asos action packed hiker boot sizes run smaller or bigger?

How can refund my money for items i didn't receive from asos?! i don't think i will ever buy from them again! please help How can refund my money for items i didn't receive from asos?! i don't think i will ever buy from them again! please help

Has anyone else returned items and haven't received you money back? happened to me twice since january 2015

The website is always slow

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