Anniecloth Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Anniecloth staff and previous consumers.

141 questions answered
4% answered in 1 day
Question:

Answer:

Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Eyeroll, i'm sure u will get back to me w/ another auto reply or really meaningful offer of $3 cash back. sarcasm. too little, too late, scammie cloth

Answer:

Sorry for all inconvenience. We will always strive to improve the quality and service of our products and strive to create a better shopping platform. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Strange ur reply is fast & concerned when i leave negative reviews but not when i tried returning my order! u have my $, i hav incomplete junk. dun!

Answer:

Sorry for all inconvenience. We valued your business and we will try our best to help you resolve the problem. But we cannot locate your order in Sitejabber. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

How easy is it to get a hold of customer service at anniecloth.com?

Answer:

Auto reply is remarkable, but no person ever contacted me after several emails and requests for a return label.

By Kate P.
See more answers (13)
Question:

Hi i am a size 12 in us what size would that translate to?

Answer:

Do not order from this company! They couldn't pay me enough to wear their clothing. It looks and feels like cheap plastic and I would rather go somewhere naked than wear it. They also make you send returns back to China. It cost me $60 USPS to send back $120 Worth of t shirts! UPS told me it would cost $122 shipping—that is more than the cost of the products! Total scam. Beware! Also they give you the run around if you want to return something with endless emails and denials that they received your return. If you came here before ordering then you are wise and saved yourself a bunch of bull and money.

By Ann T.
See more answers (6)
Question:

How can you get away with selling this crud? cheap material and designs a 5 year done better on. what you advertise is not what you deliver.

Answer:

Why is that not FRAUD, right? Very mysterious and truly a Caveat Emptor situation.

By Jenn W.
See more answers (5)
Question:

What is return policy?

Answer:

All online purchases (except lingerie, swimwear, jewelry & accessories and final sale) through anniecloth.com can be returned within 15 days from the delivered date. You can check the return policy here: https :// anniecloth. Com/information/Refund%20Policy Best regards, ANNIECLOTH

By - l.,
See more answers (4)
Question:

Anniecloth...not trustworthy, never answers emails with anything other than auto replies, clothing is a joke, returns are even more ridiculous. run!!!

Answer:

Sorry that you have such a feeling. Could you pls tell us your order number so that we can check for you? If you run into any issues, feel free to drop us an email(service@anniecloth.com) and we will get back to you ASAP. Best regards, CS team

By - l.,
See more answers (4)
Question:

I see so many bad reviews. why do clothes not look like they do on the computer. the clothing is so pretty, but i am scared to order .

Answer:

Don't order! The fabrics are nothing like they advertise. These clothes are made from cheap fabric that is unbreathable and ugly. They sent items that looked nothing like I ordered. I mean a completely different fabric and design. Returns must be sent to China. Ups charges $60+ and UPS $120 + for returning a few articles of clothing to China.

By Ann T.
See more answers (4)
Question:

I would like to send back a blouse i purchased over the internet. i don't like the fabric. would you please send me the info. for the return? judy

Answer:

Good luck. It cost a fortune to ship it back to China and then you will probably not get a refund anyway. It cost me $60 to send back $120 worth of t shirts. Cut your losses and never order their crap again.

By Ann T.
See more answers (4)

Can’t see your question? Ask to get answers from the Anniecloth staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Anniecloth?
Post Review