Unfortunately anyone can start on on line business with very little effort, but that does not mean what they sell is worth any true value. I agree, I ordered from Annie Cloth and was VERY disappointed in the quality and the response from customer service. They did not even reply to my complaint of quality, but rather the expense to return. When brick and mortar stores where the norm there was also the Better Business Bureau that they would join to show their belief in their product and themselves. This no longer is the case due to all the "upgrades" due to technology. I will certainly investigate any future orders prior to ordering and will not order if coming from out of the United States!