Here’s what consumers have asked with answers from Anniecloth staff and previous consumers.
We are a legit business. We have lots of customers. Some of the bad reviews are true due to our delayed reply, But most are not incorrect cuz we had handled their issue. Hope for your understanding. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Listen to the bad reviews, this company is awful. Clothes ship from China, horrible quality, inconsistent sizing and due to shipping costs, returns are prohibitive.
I think if we all just stick to USA made and backed clothing we will get a better result. I don't know if this company has other names but there are other sites who look suspiciously the same. Check the shipping info before ordering anything, I've learned the hard way with this company.
Sorry for all inconvenience. We valued your business and we will try our best to help you resolve the problem. Could you pls tell us what is the issue? If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
We are located in China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Sorry for all inconvenience. Have you received the item now? If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Thank you for reaching out to us regarding your inquiry. We would like to inform you that there have been recent reviews posted. We recommend checking these reviews to determine if they provide the information you are seeking. If you require further assistance, please do not hesitate to contact us again. We appreciate your interest in our products and services.
We are deeply sorry that you are not satisfied with our product and service. What we have been trying to do is to make you have a good experience of shopping. All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order. You can submit your return request in this page: https://anniecloth.com/order-query How to Make Your Return Click the "Tracking Order" feature at the bottom menu of our home page. Enter your Email Address and Order Number. There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization and a return address via email within 48 hours. Once we receive your return, please allow 3 to 5 business days to process your returns. Kind reminder -Return packages should be authorized. Any return request not authorized by customer service will not be honored. -Item(s) must NOT be returned to the address on the package you received. That is not our return address and will affect the processing of your return.