AliExpress Questions & Answers

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Here’s what consumers have asked with answers from AliExpress staff and previous consumers.

254 questions answered
19% answered in 1 day
Question:

Ive been given a fake tracking code from ali express should i just get a charge back or is that not enough evidence

Answer:

If item does not arrive you need to prove to Aliexpress you did not get it. A letter from the carrier/Post Office is needed by them. I recommend contacting your Card provider not Aliexpress as in my experience you get nowhere with them.

By Paul M.
Question:

I found a pair of nike shoes and they are selling for cheap and im just wondering if anyone has bought shoes from them if they are real or its a waste of money

Answer:

Shoes will be in China sizes and will probably not fit you, also you will most likely lose your money and not be able to get a refund customer service is a waste of time if you manage to get a human to talk to. I WOULD GIVE ALIEXPRESS A MISS

By Alfred S.
Question:

Is this a wholesaler

Answer:

Supposedly, but as soon you file a claim, you're on your own against the seller, and if the seller does not want to refund you (as it's always the case) for whatever reason, Aliexpress will not force them to refund you, nor they will themselves. It's a scam

By Andre A.
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Question:

Does aliexpress shoes run really small or true to size?

Answer:

The sizes run very small a large is like a size 6 and med is a size 4 and small is like a 1 or 2,

By dana d.
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Question:

I want to buy puma shoes from this site and the supplier is "peng qiao" and store is "whosaler." should i buy or not?

Answer:

Aliexpress is a rip off outfit. They say buyer protection but there is none. If you don't believe that just try getting satisfaction or your money back. They are crooks and thieves

By William B.
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