1StopBedrooms Questions & Answers

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Here’s what consumers have asked with answers from 1StopBedrooms staff and previous consumers.

22 questions answered

9% answered in 1 day

Question:

Hi, i'm seeing a lot of 1 star reviews with 'free delivery' actually costing $400. can you comment on the 127 1 star reviews? Hi, i'm seeing a lot of 1 star reviews with 'free delivery' actually costing $400. can you comment on the 127 1 star reviews?

Answer:

Yes they try to charge extra shipping cost days after you place order and pay in full.

By Julia D. over a year old

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Question:

I have furniture in my cart but don't see delivery date until i pay for the order, but i do not want to pay until i know the approximate timing of the I have furniture in my cart but don't see delivery date until i pay for the order, but i do not want to pay until i know the approximate timing of the

Answer:

It takes about 4 weeks, i thought i got scamed but actually got my stuff..

By Sandino C. over a year old

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Question:

We are putting our house back together in calif. my concern is shipping it from so far away We are putting our house back together in calif. my concern is shipping it from so far away

Answer:

I received excellent service and you will get updates on when it will be delivered on their site. You can call them directly and they will answer any of your concerns.

By Annette P. over a year old

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Question:

Hi if i order today, how long might delivery take to stockton ca? Hi if i order today, how long might delivery take to stockton ca?

Answer:

Thank you for your interest in our store and thank you for reaching out to us. Our delivery estimates are normally 4-6 weeks in the contiguous US as well as CA. Carriers will contact you once they are ready to schedule the delivery. Here is a link to our shipping pages; https://www.1stopbedrooms.com/shipping-and-delivery Thank you, Roee A. Customer Relations Management Service@1stopbedrooms.com 866-456-8823

By Stop B., over a year old

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Question:

They won't answer my calls nor emails and i thought i had at least a 1 year manufacturer warranty on my furniture from ashley. what can i do? They won't answer my calls nor emails and i thought i had at least a 1 year manufacturer warranty on my furniture from ashley. what can i do?

Answer:

Just stay away from this scam company. I'm in the sixth month of the $165757 they owe me. NY AG and the BBB are involved now

By Paul T. over a year old

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Question:

What is included in the free protection plan. What is included in the free protection plan.

Answer:

Our extended plan covers everything from, food or beverage stains. Stains caused by grass, crayons, grease, ballpoint pen ink, and cosmetics. Rips, tears, burns and punctures on fabric, leather, and wood. Liquid rings, heat marks and gouges on wood and stone. Glass and mirror breakage.

By Stop B., over a year old

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Question:

I ordered couches may 7th i see different reviews some good and bad. looks like my expected delivery date is june 29 that is way too long . are they I ordered couches may 7th i see different reviews some good and bad. looks like my expected delivery date is june 29 that is way too long . are they

Answer:

Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars

By Lana H. over a year old

Question:

Do you offer any discounts for seniors or first time customers? Do you offer any discounts for seniors or first time customers?

Answer:

As a senior, a first time buyer, and a 100% disabled veteran, I did not get a discount. What I did get was defective furniture that I'm stuck with, unless I'm willing to pay almost $1000 to cover return shipping and restocking fees. I bought their extra warranty and it's totally useless. Buy something of better quality, like maybe from Goodwill.

By Daniel R. over a year old

Question:

Hi, do you have a store in new york Hi, do you have a store in new york

Answer:

No, I believe their warehouse is located in New Jersey.

By Felicia F. over a year old

Question:

Order 8395798. why does the delivery company have a raf and laf chaise listed on the delivery? they say they are basing it on what you sent them??? Order 8395798. why does the delivery company have a raf and laf chaise listed on the delivery? they say they are basing it on what you sent them???

Answer:

Hello Amber, Thank you so much for your order! The sectional is broken up into two pieces. The chaise is on the left and the chair is on the right (as seen on the photo), so the chaise is left-arm facing (LAF) and the chair is right-arm facing (RAF). The delivery company has the correct parts. Please feel free to follow up with any additional questions you may have. https://www.1stopbedrooms.com/manzani-gray-raf-sectional

By Stop B., over a year old

123

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

1StopBedrooms Questions & Answers

Hi, i'm seeing a lot of 1 star reviews with 'free delivery' actually costing $400. can you comment on the 127 1 star reviews? Hi, i'm seeing a lot of 1 star reviews with 'free delivery' actually costing $400. can you comment on the 127 1 star reviews?

We are putting our house back together in calif. my concern is shipping it from so far away We are putting our house back together in calif. my concern is shipping it from so far away

Hi if i order today, how long might delivery take to stockton ca? Hi if i order today, how long might delivery take to stockton ca?

They won't answer my calls nor emails and i thought i had at least a 1 year manufacturer warranty on my furniture from ashley. what can i do? They won't answer my calls nor emails and i thought i had at least a 1 year manufacturer warranty on my furniture from ashley. what can i do?

What is included in the free protection plan. What is included in the free protection plan.

I ordered couches may 7th i see different reviews some good and bad. looks like my expected delivery date is june 29 that is way too long . are they I ordered couches may 7th i see different reviews some good and bad. looks like my expected delivery date is june 29 that is way too long . are they

Do you offer any discounts for seniors or first time customers? Do you offer any discounts for seniors or first time customers?

Hi, do you have a store in new york Hi, do you have a store in new york

Order 8395798. why does the delivery company have a raf and laf chaise listed on the delivery? they say they are basing it on what you sent them??? Order 8395798. why does the delivery company have a raf and laf chaise listed on the delivery? they say they are basing it on what you sent them???

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