The white glove team showed up to my home 30 mins early and I hadn't remove the old sofa. They were kind and patient and allowed me to move it out of the area so they could move in the new sectional sofa. I'm a Barbie doll collector with 400 dolls on the wall. However, living in midtown the apartments are small so with that said, I didn't realize how big my sectional was, but these Fine gentleman took their time, apologized when the dolls fell off the wall and were careful with their set-up. I so appreciated the service they gave me especially in lieu of what we are facing with Corvid19. I took a chance and ordered my sectional online without feeling or seating on it at the warehouse and while it's slightly large for my apartment, I'm in love with it. The charcoal grey is rich, the sectional is sturdy and firm. I fell asleep on it today after it arrived and I love my sectional. Thank you my fine gentlemen for what you did for me today, I'm very appreciative of your service. Be safe, stay healthy- we need you our Essential Workers!