Bullying non profits and small businesses that don't compete with you and I fact could increase your wealth is stupid and a form of harassment that the backcountry community won't stand for.
They are unhelpful, will put you on hold for HOURS, and do not have good customer service. I received multiple errors when booking, received no confirmation and they later they still would not refund my ticket. Worst site I have ever used! Worst. They don't even deserve one star.