I bought three vouchers from Travelzoo in January for photobooks. I was unable to use them before they expired as the company they used had a software issue and although they agreed I could send the photos direct I have heard nothing for over 5 weeks. Travelzoo just say it's nothing to do with them!
Hello MW, I am very sorry to hear you have had difficulty with redeeming your vouchers for your photo books. I would be happy to look into the matter further for you. Please email Michelle at support@travelzoo.com.