Julie T.

I recently purchased a holiday to Crete that was advertised at a really low cost for a five star all inclusive holiday. When I came to pay, the cost had doubled and the flights were purchased separately which means I have not got ATOL protection. The way the holiday company went about the transaction was done in a way that you were not aware that when you had paid the advertised price they then charged you in addition for the flights. I am usually savvy but not in this instance. After writing to Travelzoo stating that they should simply put on the advert that commission is not included in the price they did not respond. They got their commission and that is their main aim. I paid an additional £300 on the cost of a £600 low season holiday. Be warned don't book a holiday through Travelzoo and next year you are going to pay the privilege of paying £30 to become a member. But not me!