I purchased a travel deal based on Travelzoo's repeated recommendations for the company called Utovacation, which turned out to be a complete scam.
There's even a reddit thread dedicated to this scam company
https://www.reddit.com/r/travel/comments/120wway/uto_vacation_is_unethical_we_lost_1400/
Some people have contacted Travelzoo to ask them to stop recommending this scam business, but travelzoo continued to recommend them as hot travel deals. It was speculated that perhaps there are financial incentives for travelzoo to recommend clients to the scamming company.
Vet disappointed in Travelzoo and will never believe their recommendations again.
Hello Danika,
We're sorry to hear you've had a bad experience with UTO Vacations. I see our team has been in contact with you directly to assist with your travel credit. I'm sorry we're unable to provide the resolution you desired. If there are any other concerns, please call us at 1-877-665-0000, 7 days a week, 9 AM - 9 PM ET.
We are notifying our Deal Experts. Thank you for sharing that feedback.
Thank you,
Amanda
The Travelzoo Team