Larry Z.

I ordered a 48" bookcase and waited a couple of weeks for it to arrive, the box was nearly destroyed by FedEx and there was extensive damage to several of the components. I called the "customer service" number SEVERAL times and was always sent to voicemail. I left messages asking to be contacted and was NEVER called back.
Do business with a reputable company and steer very clear of Hayneedle, all they want is you money and should you ever need service they are deaf.
I will NEVER purchase another product from this scam company and should you decide to just know that you have been warned.