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They sent me around and around for months! They stopped responding via email, so I had to call to speak with a supervisor, and even after that, I had to stay on them because they wouldn't return calls or emails on their own deadlines. Then they promised me a refund, but turned around a week later and changed their mind. Wouldn't uphold the warranty, and offered me a crappy replacement of an entirely different product! Absolutely ridiculous.
Tip for consumers:
Buy directly from the manufacturer of you want to use the warranty
Products used:
Mattress
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Empty.
Bad service and no communication they lack in caring whither or not you get ALL the items you...
