Kevin A.

This is review of the app and not the program itself. There are a few things that would be helpful, if corrected (not in any particular order):

1. Hydration: There is got to be a way to enter the total for the day instead of choosing multiples of whatever default values are shown. I have a Coleman that holds 20 ounces of water and I drink 5 / day and couldn't figure out a way to accurately put 100!

2. Nutrition: It is split into 4 categories with preset amounts which I ignore. For the longest time I have skipped dinner and only have 20 ounces of coffee and 2 packets of Metamucil Wafer Thins for its fiber content, then eat lunch. Eating dinner and going to bed has never made sense to me, so the default values should be adjustable.
Also, the search for ingredient does not work at all. They should partner with a company like Nutritionix which is OK for getting information. I had to search the web and create my own database for what I eat and use the custom meal feature to capture it. The problem is, it has a favorites tab which you cannot tag anything as favorite and the Recent tab hold only so many meals. That should be a relatively easy fix,
3. I should be able to go back to previous days and add something, if I forgot to log it. Today you can change or delete what you put down but you cannot add anything! Why?
4. Activity: It seems like the activity is based on number of steps. I do not have nor do I need an Apple watch. When I work out, I do not put my large screen iPhone in my pocket (I have started recently) so number of steps are not accurate nor is calories used due to physical activities. Allow people add weights, golf, basketball, etc. to the activities so things are properly represented.

These are simple issues I have run into since I started the program a couple of days ago but clearly the people that create these apps do not use it themselves or set it up the way they would use it which makes no sense!

That is it for now.

Kevin A

I have flown well over a million miles with United and have had 1K status for many years. Before the pandemic I had 120 plus points canceled since there is a 1 year time limit on them. You can use these points to upgrade which rarely happens. I have another 80 points due to be canceled this month and reached out to see if I could extend the expiration to no avail!

I traveled over 100K miles last year with United and tried to upgrade using these points but was never able to for whatever reason which is solely in United's control. What is the point of having this so-called benefit, if United controls it and there is an expiration date on it?

I do get pre-boarding benefits which is last in a long list of other pre-boarding groups. I do get complimentary economy plus seating which is a smidgen better than economy but for international trips they are not very comfortable either.

The ground staff is not very pleasant and crew on the plane treat passengers like cattle compared to other international airlines where service is much better, and quality of the food and entertainment is better.

Unfortunately, I am vested and switching gears this late in the game doesn't make sense; if another airline offered to take my status and points and such over I would without hesitation switch and be loyal to them as I have been to United. If you do not have any status with United, does not make much sense to travel with them unless circumstances warrant it.

Hope this helps someone.

I needed a replacement knob for my cooktop I purchased from Best Buy. Best Buy provided details for the part I needed and directed me to GPR. I went online and place the order. The delivery was a day late, but not a big deal. The part I received was 1/2 the size of the knob I have on my cook top.

I sent an email asking about exchanging it with the correct part and to my very pleasant surprise I received an email stating it looked like I wanted to return something and the process started automatically. For that, I gave their automation a 5 star for sure. After that however, the experience with support was just annoying, frustrating and the people I interacted with seemed to copy and paste the same message and image! Almost as if they had all gone through some sort of brain conditioning with no ability for independent thinking.

They continued sending a picture of barcodes for a Whirlpool model asking me to find it inside the door or on the backside of the unit! Seriously? I had sent them the details from the purchase, images of the unit, model number and serial number but they kept asking me for the "whirlpool like" barcode with the same details! Well, the unit I received had no barcodes but it did have the serial number and model number on a plate on the bottom of the cook top which I had already provided albeit did not look like the "whirlpool" model with the barcodes.

Finally after more than 20 emails, they provided the correct part number and they did provide an RMA number with $5 restocking fee and stated that they would not be reimbursing the shipping fees. They told me it would be better for me to sell it on eBay! The knob was priced at $18 and change and about $9 for standard shipping!? I found the part on another site for $12 with $5.99 standard shipping.

We are not talking about a lot of money and had the experiencce been better with the robots asking about the same informaiton I had provided without the barcodes, I would have returned and purchased it from GPR, but never again.

I will let the readers decide for themselves, if they want to take a chance with these guys. But know that there are much better options and more economical available to you.

Kevin