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Casey F.

Contributor Level

Total Points
80

1 Review by Casey

  • DoFasting

3/2/24

The app was okay for what it was. But when I signed up, I subscribed to the six month plan. Four or five months passed and I quit using it. When it came time to renew, there was no warning or e-mail notification letting me know that I would be charged again. Instead, they just charged me. I immediately saw the charge, cancelled my subscription, and asked if there would be any way I could get a refund - even a partial one. They told me that there was no way they could offer a refund for a six month subscription even though it had been less than 24 hours since the charge had gone through. It's absolutely ridiculous that they don't send out any reminders about upcoming purchases and then refuse any kind of refund for a six month subscription. I would understand if it was still the year 2002. But we're living in 2024 when digital subscriptions and purchases are the norm. Until they change this policy or the way they let customers know they're going to be charged, I would stay far away! There are plenty of other fasting apps you can use that work just as well.

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