DoFasting

The app was okay for what it was. But when I signed up, I subscribed to the six month plan. Four or five months passed and I quit using it. When it came time to renew, there was no warning or e-mail notification letting me know that I would be charged again. Instead, they just charged me. I immediately saw the charge, cancelled my subscription, and asked if there would be any way I could get a refund - even a partial one. They told me that there was no way they could offer a refund for a six month subscription even though it had been less than 24 hours since the charge had gone through. It's absolutely ridiculous that they don't send out any reminders about upcoming purchases and then refuse any kind of refund for a six month subscription. I would understand if it was still the year 2002. But we're living in 2024 when digital subscriptions and purchases are the norm. Until they change this policy or the way they let customers know they're going to be charged, I would stay far away! There are plenty of other fasting apps you can use that work just as well.

I had 7 days introductory offer from DOFASTING for $1US on Feb 14th 2024.
For the period of FEBRUARY 14-21,2024.
It did not offer much for me so I cancelled on FEBRUARY 21st, 2024.
DDOFASTING WENT AHEAD AND CHARGED ME FOR 3 MONTHS $79US
On FEBRUARY 21ST,2024.
I got intouch with them many many times by phone & writing THEY REFUSED to refund the UNLAWFUL charge.
Later they did not respond.
They SNATCHED my $79US

I would suggest looking up the company phone number. I have been unable to find one.
Perhaps also send a question & see if you ever get e response. That's important because the only way you are going to ever get out of their program is for them to respond to your written request.
Be careful when signing up on their website because there are alot of bait buttons. Without knowing you will be charged for recipes or something that you will never see at a cost of $24.99.
Here's the next trick. If you buy through Google or Apple they openly post that they can not offer refunds.
There is even a page that threatens if you try and dispute their charges that automatically makes you ineligible for a refund.
I received an email offering me a $1. Week long trial & I was charged over $85.
I may have misunderstood something.
But I was offered a $1. Trial and was taken for@$85. Not sure what I missed.
Not a great feeling.

I thought the app was ok but honestly nothing amazing about it. However, if you buy the DoFasting smart scale you have to have the paid subscription to get anything other than your weight. They don't tell you this. If you cancel the subscription, you can't get BMI, etc. It turns the expensive scale into almost worthless. Besides, you can get a smart scale for way cheaper that doesn't limit you because of an app. Total scam!

After trying the app and cancelling in 2023 I decided to give it another go and renewed my subscription in 2024. The app would not recognize the new purchase I made online because I used the same email as the previous account. While trying to get the app to update my new info I deleted the old info. Because I used the same email the website said that I deleted the whole account and nobody there can help restore or rectify the tech glitch despite having no less than 6 people respond to me email, and they refused to refund the 3 month sub I paid for. I had to file a dispute with my credit card. Their service was terrible, and nobody was able to help from their "help" center.

I cancelled as soon as I realised it was just a money grab which was within 1 day and they still took my money.

If you're all in, then you are ok. BEWARE! They continue to charge for their service with no notification and then refuse to refund and cancel service. It's easy to send a reminder of upcoming renewal but they do NOT. And then refuse to refund your payment. BAD BUSINESS PRACTICES!

I canceled this within 24 hrs, a week or more later they still shipped product and want me to pay to ship it back. They have also charged my card duplicates and other charges $1 here, $1 there... be very careful and don't fall for the you will do better faster if you do it this way. Found the app to be very basic and I have a free app that does so much more than this one. Still battling with getting a refund.

The water app is slow in response. When you try delete the amount entered because it duplicates it wouldn't. It won't delete only allows to edit.

Wish you could adjust the suggested calories per meal. I don't eat 3 meals and 1 snack and hate seeing it say I over eat but within my daily calories.

Can't adjust nutrition or fasting from previous day. So if you forget you have to manually readjust your fasting hours.

Automatic inflated payments. No benefits. Save yourself 80$ a month. Look at the clock, drink more water. You are welcome.

The fasting tracker is great. It has helped keep me accountable. I wish that you could put water in there manually easier. In one of my other apps I they just had an add button and it just increased the amount of water. I don't really use the nutrition end as it is hard for me to add foods that I eat as a lot of my meals especially in the evening are home made. So that make it difficult. It does not pair with my fitbit like it should. But overall his has been a good app so far

They charge without warning and not allow cancelling subscription in any way. The location where FAQ points you to cancel your subscription looks different in 2 browsers, neither of them has an actual "cancel" option.

I purchased a 1 week trial. I canceled the trial on the 6th day. They still charged me $79 for three months. I contacted them. First, they stated they could not find my account. So why not refund my money? Then they offered me a FREE lifetime membership. No thank you. Next, the offered a 50% refund with yet another excuse. I said no. Also the $79 for three months is more than what is advertised on their site! The 3-month plan is $16.00 per month. 16 x 3= 48. This company is based in Vilnius. Lithuania. They have another address in Delaware and California.

I was expecting more for the money. It is a simple tracker for the most part, and there are other free options. I choose this as I thought it would give more. The recipes seemed great at first glance, but then you notice that there are no measurable amounts listed for the spices especially, which are essential to making the dish a success. I was hoping for more workout options/information or feedback on how to really be more successful. Like I said, it's a simple tracker, and for me, not worth the cash I paid for it.

This app interfered with my phone performance, made it frozen. Since I installed it, my screen stoped with no responce even to any touch. I had to uninstall it after I figured out the reason, but unfortunately they didn't accept to refund my money. I wasted that much money for nothing!

Other than tracking my 16 hours of fasting (which I can do on my own), I don't see a point to this app. It does not allow you to put specific foods, therefore, putting in generic foods does not accurately calorie count. On top of that, something as simple as roasted potatoes are not even on the list. After using the system for two days, I reached out to the company to cancel per multiple websites I saw, you can cancel within 3 days or cancel within 2 weeks. I was told that only if the app was "faulty" would they refund me, therefore they would only give me back half of my $65. I figured I would give it a try with the refund option, but that was a mistake. I highly do not recommend!

Website says one thing but customer service tells you something different. Auto charge for stuff I canceled a year ago. Finally got a 50% refund but that's BS.

Read yhe fine print. Different policy for everything they offer. Nothing in the customer favor.

NOT customer focused.

I'm just over 2 weeks of fasting and feeling really good. I haven't missed a day, but I did have to adjust the window while traveling to another time zone. I find that I no longer crave unconscious/mindless eating, sweets, or alcoholic beverages. I'm very conscious about my body and what it needs to function properly. I've experienced days where I didn't eat enough calories or protein and the effect it had on me the following day when trying to exercise. I'm enjoying this journey and feeling physically amazing!

The beginning is great, it looks professional, if you want to loose 15 kg in 2 month, great we can help you... Then you sign up and for $60 you only receive an app which tracks your fasting and your water intake for 3 months. If you search in the app store you can get that for free. No system, no program, just an app. You can buy if you want for a hefty price a cooking book.
After 2 days I went back to them and I said I want my money back. They said they cannot fully refund 100% just 50% unless the product is faulty.
I am putting my story here so hopefully you read the reviews before you buy.

Tracking the start & end time of my fasting is great. Tracking water intake is fine but, it does not allow me to at a 16.9 bottle of water. The other problem, this is the big one for me. Trying to add my meals is a huge pain in the A**. I was using NOOM before this and food entering is so much easier. I have to do a lot of guessing in your app. I have wasted a lot of time with this so I gave up on that part of the app. I do my best to eat right. Please make entering meals a bit easier. Thank you

I did not know when I paid for a trial with PayPal that it would be an automatic recurring payment. As soon as I see it I said it was not my intention and requested a refund. After finally hearing back from them they kept asking for this than that. After 5 or 6 emails back and forth I was told I could only get 50% of my payment back. Even though I never once used the app. I had only wanted to purchase the supplement. I did not care to use the app. Absolute garbage customer service. Beware!

My credit card account is charged for the services provided to some third party I am not aware of. When fraud is reported to DoFasting customer service, they are delaying cancellations and refunds. No phone support. The customer service keeps changing and keep on getting mail that within 48 hours it will be addressed. Case Assigned to Supervisor but without addressing comes back to juniors. I have to connect with my Credit Card Company to get the refund and charge back. I had already removed all credit card and banking information from PayPal as it appears that the user details were compromised. It is horrible customer service

Hi this works but only at a basic level, unless you have an Apple Watch. I have a Garmin. The calorie counter is next to useless and if you can't input your exercise either it makes it an app that is simply a stopwatch. Disappointing as I now use 3 apps when I thought this would do it all. My calorie counter is much more user friendly and easy to understand. The exercise app on garmin obvs much more detailed.